Brookdale MacArthur Park
John S
"Suspicious Tactics, Avoid this Assisted Living Facility"
Yes, they make you hand over all your information before letting you see the rooms. This place smells fishy. Steer clear no matter what. Why won't they show you their rooms without getting your info first?
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anonymous
"Neglected Care Leads to Tragic Outcome"
My mom's room was always messy, with no help cleaning. Food left out attracted ants. I had to bring ant traps. They thought she had a urinary infection but hadn't tested. After days, still no test. Mom got so confused, I took her to urgent care. Her blood pressure was dangerously low; she was hospitalized. Sadly, she passed away two weeks later from the untreated infection they suspected.
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anonymous
"Friendly Staff and Informative Tour"
We took a tour of this community, and it was really nice. The staff was friendly, answered all our questions, and provided lots of helpful information.
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anonymous
"Virtual Tour Impressed Us!"
Our family took a virtual tour, which made it harder to fully evaluate the space. However, they did an excellent job showing us around the community.
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Anonymous
"Mixed Feelings"
This place is really nice. The residents seem happy and healthy, but the one-bedroom rate is high. The kitchenette is also smaller than other places.
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Anonymous
"Facility with Lingering Smells, Unhappy Residents Still in PJs"
We took a trip there today, considering it for a relative. The hallways reeked of so much that it was hard to miss. When lunch rolled around, we noticed folks were still in their nightwear. Sadly, we didn't see any folks wearing smiles. It's not a spot where we'd like to have someone we love live.
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Anonymous
"Nice place and friendly staff. Too expensive for Medicaid."
This place was really nice and the people who worked there were very friendly and made us feel welcome. I thought it would be a great place for my Mom to live, but it costs too much money for what she can afford. If they took Medicaid after my Mom didn't have any money left, we might have thought about it more. But they only take people who can pay for everything themselves.
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Anonymous
"Short-term stay went well caring staff, pleasant environment, affordable challenges."
My mom stayed here briefly. We had no complaints. The staff were great, and she liked chatting with others. She liked the food and joined some activities. But she couldn't stay longer because of the cost.
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Anonymous
"Clean, Caring Assisted Living Gets Mom's Approval"
My mom was here for two weeks. She liked how clean and caring they were. She'd recommend it or come back.
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Anonymous
"Not the best fit"
I visited several places, including Brookdale MacArthur Park. It was pleasant, but not ideal for my family.
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Anonymous
"Mixed Experience at Assisted Living"
The community tour was pleasant. Staff were friendly and the place well-kept. Not suitable for my mother.
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