Carillon Assisted Living of Shelby
Anonymous
"Mixed feelings about TerraBella Shelby but generally positive experience"
My family member lives at TerraBella Shelby and overall it's good. Moving in was easy. The staff are really nice and friendly. They could communicate better with our family, but it's alright. It's not the best value because families have to buy their loved one's supplies separately. Overall though, TerraBella Shelby is a nice place.
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Anonymous
"Disappointing Experience Leads to Change in Senior Living Arrangement"
My family member lived here, but it wasn't really good. It wasn't awful, but it wasn't really good either. So, we moved her to another place.
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anonymous
"Lack of Care and Supervision at Assisted Living Facility"
During COVID, it was tough to visit, but my loved one kept falling without proper attention. The staff said they had doctors, but they couldn't help enough. Not the best choice. Be careful with limited supervision.
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anonymous
"Elmcroft of Shelby: Good Choice for Families"
We picked Elmcroft of Shelby because it's close to family and the best in the area. Paying more gets you a bigger room she has a 2-room suite. The kitchen is closed for remodeling, so they're delivering catered food with limited variety. Initially, she liked the food. Overall, I'd recommend it. .
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Anonymous
"Comfortable and Clean Assisted Living with Exceptional Food and Caring Staff"
This place is the best choice around here. The building looks nice and is always clean. Sometimes there's a smell from some residents who can't control when they go to the bathroom. The workers here really care, but at first, I had a few problems. Less than a week later, they fixed those issues and everything has been fine since then. The people in charge stay on top of things and make sure families feel comfortable. They do their best to make it feel like home. The food here is really good, they serve things like salmon, steak, pulled pork, and spaghetti. I would definitely tell other families to choose this place.
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Anonymous
""Underwhelming Care at High Cost: Wouldn't Suggest This Facility""
A relative of mine stayed here briefly, and we didn't think it was great. The place didn't seem very clean and they kept misplacing my relative's laundry. The people working there were nice, but they weren't very good at caring for the people living there. Also, it cost more than similar places around here. I wouldn't suggest putting your relative here.
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