Carolina Reserve of Laurel Park
anonymous
"Understaffed for necessary care."
The place is nice, but understaffed for needed assistance.
- Useful
- Not useful
- Share
anonymous
"Care Lacking for Resident with Alzheimer’s"
I want to share that my mom, who has serious Alzheimer’s, isn’t getting the memory care she needs. I’ve visited every Sunday for over a month and each time, I found her in dirty underwear. Even after I told the staff, it kept happening. They’re not keeping her clean or caring for her well. It’s hard to talk to them, and they don’t get back to me quickly when I have concerns. The director does answer me, and there’s been a small improvement. But overall, we’re not pleased with how things are going here.
- Useful
- Not useful
- Share
The Kingsburys
"Positive Improvements in Assisted Living Facility"
Overall, I think they should keep their promises better, but we're working on it to do better. We understand there's been a change in staff, so it'll take time to fix that. The food here is really good, and that's not been a problem for my parents. We've seen a big improvement in my dad since he's been here, and my mom is making friends. The activities are great; they really needed that interaction. The staff has been amazing, and I would tell others to check it out.
- Useful
- Not useful
- Share
Don
"Spacious, Friendly Assisted Living"
The assisted living facility is close to our family doctor, which is convenient. The food is good, and the staff is friendly. The rooms are spacious, especially the one-bedroom for two people. The place looks nice and attractive, and the staff seems competent.
- Useful
- Not useful
- Share