Falls River Village and Court
SG
"“Mom’s Safe Haven”"
It’s been good so far. I feel like Mom is safe and better off there than anything I could do.
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Anonymous
"Mixed Experience at Assisted Living Facility"
Some of the caregivers are nice, but some aren't. My relative enjoys the food. Activities have gotten better, and staff try hard to involve residents. It's nearby. They should work on being friendlier and more helpful to visitors.
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Terri S
"Negligent Care at Falls River leads to Resident's Tragic Death"
I definitely wouldn't suggest Falls River Court for your family member. My relative started living there mid-winter. Whenever we had inquiries or requests, we were forced to email because they wouldn't talk with us directly. Especially the head nurse, she would just ignore us during our visits. One time, they called to tell me my family member fell in the community. But the truth is, another resident pushed my family member. This incident led to my loved one's death. They're not giving us a refund, despite our grievances. We have written proof from the hospital about the incident and the push. But the community refuses to recognize this issue or how they'll prevent something similar from happening again.
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RM
"Assisted Living Facility Review: Caring Staff, Comfortable Environment, Affordable Option"
The staff are really nice and caring. It's not perfect, but they take good care of my dad. I feel comfortable leaving him there if I'm out of town. The building is sunny and nice, which we liked. It's all on one floor, so he can walk around inside. They have a nice courtyard too. It was also affordable.
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anonymous
"Better Care and Experience"
I’d recommend this place to friends or family. It wasn’t the absolute best, but we had a good experience. Our loved one received good care, and it’s much better than their previous community.
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Anonymous
"Dissatisfied Visit: Smell and Atmosphere a Letdown"
The staff member who showed us around was nice. They said that they give rides and they have a walled-in outdoor area. But, when I visited, I didn't really like this place much. It smelled weird when I entered. I don't think my relative would fit in here.
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Anonymous
"Promising tour but medical evaluation fell short for my wife."
I had a great tour of this place and thought it would have been perfect for my wife. But sadly, after her evaluation, she didn't qualify to live there. I think they should have contacted her doctors for the evaluation, but they didn't. They also said they couldn't provide the care she needs.
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Anonymous
"Satisfied with our Visit"
The tour was really good. We liked everything about it.
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Anonymous
"Friendly staff and lots of activities in a well-kept place"
I was really impressed with the tour guide; they were very respectful to the residents. Most of the staff are friendly and helpful. During our visit, we noticed many activities happening. The food looked decent. This place is all on one floor and has lots of courtyards. The whole community is well maintained.
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Anonymous
"Nice Rooms in Older Building with Friendly Staff"
The house was a big brick building that looked like it was from the 70s, kind of like an apartment building. The rooms were really nice, but the place was a bit older. The staff seemed very friendly.
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Anonymous
"A Welcoming Community"
The staff was really friendly and caring. I liked that they didn't push their property on me. The residents knew each other, creating a true community. .
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Anonymous
"Assisted Living Facility Needs Improvement in Responsiveness and Cleanliness"
This place isn't very careful. They don't pay much attention or respond quickly. I've had to pay extra for help because they aren't doing enough. The carpet really needs a cleaning; it's been dirty since day one. The room stays tidy, and the staff is friendly with a positive attitude.
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Family Member
"Friendly and clean community, just a bit farther away."
This place was really nice. It was clean, and everyone was friendly. We were deciding between this one and another place. In the end, the other place was a bit closer to us, making it easier to visit our loved one, but this community was very nice.
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Family Member
"Cozy and Pleasant Assisted Living Experience"
I've been quite pleased with it. It's a cozy place, reasonably priced, clean, and welcoming. The food is okay, but we don't join the activities.
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