Lighthouse Village
Robin J
"Excellent Care and Friendly Staff at Assisted Living Facility"
They are doing a great job with my loved one. We have no problems at all. I've never seen anything dirty or out of place. They take good care of the patients and their rooms to make sure they are well cared for. Everyone here is super friendly, and we can call day or night to talk to my mother-in-law without any issues. They make sure the residents eat well and have balanced meals. They also have holiday activities and just had an Easter party for the residents.
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Lori G
"Poor Treatment and Issues with Staff At Assisted Living Home"
My 80-year-old mom, who has serious mental problems, stayed in this assisted living home for almost a year. An employee threatened her once, and the boss promised me they'd be fired with an email sent to me confirming it. But, I never got that email and I'm not even sure if they let that worker go. In a different situation, another employee tried to borrow money from my mom and wouldn't stop asking even when she said no. My mom doesn't live there anymore!
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Gail P
"Repeated Unresolved Issues and Unreturned Calls at Assisted Living Facility"
I handed in the FL2 form like the Lighthouse told me to, and they said the head of the place would get in touch with me. Didn't happen. I've had to call them and both times, they told me they would return my call. Still no word. So today, I tried again and surprise, she wasn't in. I asked for the headquarters' phone number and had to wait on hold for over 15 minutes. When I called back, I was put on hold again for over half an hour. They reassured me around the 18-minute mark she'd be back with the number. No such luck.
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anonymous
"Friendly Staff and Convenient Location Limited Activity Participation Due to Quarantine"
Our family's experience lasted only about two weeks before our loved one passed away, but the staff we met were very friendly. We chose this community mainly because of its convenient location. Unfortunately, our loved one couldn't join any activities because he had to stay in his room during his stay.
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Anonymous
"Absurdly Unhygienic Assisted Living Facility Unfit For Our Mom"
This place is the worst. The minute we stepped inside, we knew instantly that we wouldn't be bringing our mom here. It smelled strongly of pee, and they didn't even offer private baths. Instead, they had one shared bathing room for everyone. The place was absolutely filthy. When I asked to use the restroom in the lobby, they had to unlock the door for me. We would never consider this place, not in a million years.
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Anonymous
"Warm Staff and Smooth Tour"
The tour went smoothly, and the staff was incredibly friendly. We’re exploring this option for Mom.
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