Midtown Senior Living
Anonymous
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My parent was at Midtown Senior Living for about 20 months before leaving us. I visited Midtown at least twice a week during this time, so I feel confident that I can evaluate the service provided. The care was outstanding, as all of the residents were treated with care and respect I am confident that everything possible was done for my parent, well beyond what we could have provided at home. We still feel that we were very lucky to have Midtown see us through this difficult time, and care for my parent when we could not.
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Anonymous
"Disappointing Experience and Unkept Promises at Assisted Living"
Our experience at this assisted living facility was really disappointing. We had to move our family member to a different place. The owner, whose name has been removed, made promises that were never kept. The staff decided what and how much the residents should eat. Our family member was labeled as difficult and was penalized for voicing her concerns. There were no activities or courtesy transportation provided. It seemed like they didn't care about the residents or their families' feelings.
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Anonymous
"Troubling Experience at Assisted Living Facility"
Our family's experience with this assisted living facility was dreadful. We ultimately decided to move our loved one to another location. Don't put your trust in the owner promises, she doesn't stick to her word. They also have this habit of deciding what and how much the residents should eat. My family member was made to feel difficult and was chastised for raising concerns. Moreover, they don't provide any fun activities or any courtesy transportation for their residents. There seems to be a lack of concern for the emotions of residents and their families.
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