Waltonwood Cotswold
Susan G
"Mixed Experience with Care and Communication at Waltonwood Cotswold"
My mom generally receives good care at Waltonwood Cotswold's memory unit. The caregivers stay pretty consistent, and the manager usually responds when we have questions. However, when my mom has a health issue, she often ends up in the hospital for longer than necessary. Her medical treatment might only take a few days, but she stays a week or more because Waltonwood takes too long to order and deliver medications and oxygen. They can't handle these things over weekends or after 4:00 pm on Fridays. I often hear about what they can't do since they don't offer skilled care. You don't always get what you pay for.
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anonymous
"Beautiful facility, friendly staff, but the most expensive option."
Our family took an in-person tour, and it was very nice. However, it was the most expensive place we visited. From the moment we walked in, we felt like we were getting the red carpet treatment. The staff was super friendly and welcoming, and overall, it’s a beautiful facility.
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anonymous
"Top Pick for Elegant and Standalone Assisted Living"
The Waltonwood Cotswold facility was definitely the nicest one I visited. It’s upscale and really nice. It looks like it’s on its own, not part of a chain. It seemed like a great place for a loved one.
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J V
"Warm and welcoming place for loved ones; meals praised"
I think this community is a good choice for anyone's family members. The staff are really nice, and they always listen to what we need. My family likes the food a lot, and now the dining room is open again.
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anonymous
"Care Level Assessment Misses Mark, Police Involved"
The first check wasn’t right, and my family member needs more help than we realized. Because of this, she had to be taken out of the place by the cops, and now we’re on our own to solve it. If your family member is just a little mixed up, like the folks here say, then this place might be okay for you.
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Anonymous
"Great Community with Friendly Staff"
Overall, this place is pretty good. The staff is very nice, and I would definitely recommend it to others.
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Anonymous
"Exceptional care and amenities; Waltonwood Cotswold is outstanding!"
Waltonwood Cotswold provides outstanding care with top-notch amenities. Unlike many places that just meet basic requirements, Waltonwood goes the extra mile. Their pride shows in everything from food service to security, where a concierge greets and registers everyone who enters. Residents quickly feel at home due to the caring and professional staff. Waltonwood's attention to detail and teamwork is impressive. Employees work together seamlessly, taking full responsibility for their roles. Any issue is handled promptly and without excuses. The care management and executive team are always accessible and professional, with a friendly atmosphere that feels like family. The facility doesn't feel like an institution; the staff genuinely care about each resident. Residents' opinions are valued, and staff interactions are warm and engaging. Cleanliness is a priority, with regular checks throughout the day. Activities are varied and well-organized, keeping residents engaged in things like ballet, concerts, and shopping trips. The staff assists with anything from reminders about activities to choosing appropriate clothes. The laundry service is excellent. Waltonwood Cotswold excels in offering choices for residents, with a beautiful movie theater, picnic areas, exercise classes, and gathering spaces. The costs are fair for the high-quality care and services provided. After thorough research, I can confidently say no other facility matches Waltonwood Cotswold. Our family sees it as a true gift, reflected in my father's happiness.
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Anonymous
"Waltonwood Cotswold: Exceptional Care, Happy Residents"
Waltonwood Cotswold's assisted living is truly exceptional. Every resident benefits from all the amenities, and the staff goes above and beyond to provide outstanding service. From food service to security, everything is handled with care and pride. The staff's attention to detail and seamless communication make residents feel right at home. The care management and executive director are always available and maintain the highest professional standards. The friendly atmosphere and genuine interest in each resident make this place feel nothing like an institution. The respect given to residents is clear—opinions and choices are always valued, and the staff is engaged and supportive. The facility is always clean, and the activities are varied and engaging, from ballet and concerts to shopping trips and happy hour. If my father forgets an activity, someone reminds him and even escorts him if he wants. The staff even helps with small things like choosing the right clothes, and the laundry service is excellent! Waltonwood Cotswold has made a clear decision to be exceptional, offering a wide range of activities, from movies in a beautiful theater to exercise classes and family gatherings. The costs are reasonable for the exceptional care and services provided. After thorough research, I can confidently say that Waltonwood Cotswold stands out as the best assisted living facility. It's been a true gift for our family, and I know this each time my father says, "I love it here."
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Anonymous
"Caring Staff, Pricey Location, Alzheimer’s Care Doubts"
I enjoy how the staff and people living here interact. The place is nicely designed, and the staff seem to really care about us. The cost is a bit high, but that’s because of the area it’s in. I’m still not sure if the location matters much for Alzheimer’s care though.
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Anonymous
"Quality Care in Pricey Locale"
I enjoy talking with the residents and staff. The place is well planned, and the staff seem to really care. It’s a bit expensive, but that’s mostly because of the location. I’m not sure yet if that matters for Alzheimer’s care.
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Waltonwood Cotswold
Address
5215 Randolph Rd
Charlotte, NC - 28211
Website
https://www.waltonwood.com/senior-living/nc/charlotte/waltonwood-cotswold/
Telephone
(704) 234-5198