Crown Pointe
Anonymous
"Friendly, caring staff; seeking clearer communication."
Staff and residents are friendly and caring; seek better communication clarity.
- Useful
- Not useful
- Share
Judy
"Friendly Community for Seniors: Crown Pointe Assisted Living Review"
My mom moved to Crown Pointe after living independently for many years in a small town. She really likes it here. Her apartment is great, with a big bay window in the living room and another large window in the bedroom. The extra storage room is handy too, letting her keep more of her things nearby. Even though she's new, Mom has already met lots of people and made some new friends at Crown Pointe. It's a nice place where everyone is friendly and it feels like a real community.
- Useful
- Not useful
- Share
Anonymous
"Lacking Updates, Generally Nice Care"
The place doesn't talk much. My mom got chest pains, and they said they'd call me about where she went. But, no call came. Also, Mom's doctor sent insulin directions in August, but in December, we're still not sure if she's getting the right amount. Despite all that, Mom likes how they treat her. She says everyone there is really nice.
- Useful
- Not useful
- Share
Anonymous
"Friendly staff, spacious rooms; family hasn't joined activities yet."
The staff is friendly, rooms spacious; family hasn't joined activities yet.
- Useful
- Not useful
- Share
Anonymous
"Clean and Welcoming Assisted Living with Room for Improvement"
My family member lives at Crown Pointe Retirement Community. Overall, we really like this place. It's much better than our previous experience. The staff who clean the common areas and resident rooms do a good job. They seem to wash and put away the laundry every week. When my loved one moved in, they received a nice welcome basket with a cup and snacks. We think they should take out the trash from the rooms every day. Sometimes, my family member's room smells like urine because they wear depends. Despite that, we're pleased with the facility overall and would tell others about it.
- Useful
- Not useful
- Share
anonymous
"Assisted Living Facility Review: Food Needs Improvement, Overall Pleasant Experience"
The food needs to get better. Often, myself and others only eat a little before giving up. It's supposed to be hot, but it's always cold. There's an option to order salads and sandwiches, but that gets boring quickly. On the bright side, Crowne Pointe is clean and pleasant. The staff and other residents are friendly.
- Useful
- Not useful
- Share
Cheryl
"Assisted Living Review: Lacking Safety, Amenities, and Community Engagement"
Our family visited Crown Pointe for a tour. No safety trails in halls, odd. No full kitchen, only stove/oven. No laundry hookups. Feels more like a hotel than home. Activities room hidden, few residents socializing. Tour overbooked, started late.
- Useful
- Not useful
- Share
Jim
"Great Value and Excellent Care at Crown Pointe Assisted Living"
We picked Crown Pointe because, compared to other places, it offered the best bang for our buck. The person who showed us around did a really good job, and we were impressed during our visit. The rooms are a good size, which made us very happy. The memory care section takes really good care of everyone and seems to know everyone's name. They stay on top of everything. I would definitely recommend this place to others who are looking.
- Useful
- Not useful
- Share
anonymous
"Mixed Feelings about Assisted Living Facility"
My loved one enjoys living there, but food is disappointing. She eats in her apartment and sometimes doesn't receive what she orders, which is frustrating. Quality issues arise; for instance, potato salad had more macaroni than potatoes. Besides food concerns, she likes it there. Assistance with bathing, bedding changes, laundry, medications, and blood sugar checks are helpful. She also appreciates the staff.
- Useful
- Not useful
- Share
Crown Pointe
Address
2820 S 80th St
Omaha, NE - 68124
Website
https://www.capitalsenior.com/crownpointe/
Telephone
(866) 651-8791