Assisted Living Facilities

Brighton Gardens of Middletown

4.2/5.00 - based on 49 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 1 year ago

"Mother content in clean memory care with good food at Brighton Gardens."

Mother happy in Brighton Gardens memory care; clean facility, good food.

4/5.00 Published 1 year ago

"Good tour but lots of rules, limited walking options mentioned."

Toured Brighton Gardens; good experience but many rules, limited walking.

3/5.00 Published 2 years ago

"Nice but lacking brightness and cleanliness compared to others."

Nice, but not as bright or clean as another community.

0.5/5.00 Published 2 years ago

"Disappointment with Family Member's Admission Process"

Decent place, but I'm let down by how they managed my family member's admission to the facility.

4/5.00 Published 3 years ago

"Would Like Another Tour"

I like this place. I'd like another tour.

4/5.00 Published 3 years ago

"Informative Tour with Knowledgeable Staff; Room Size Concerns"

It was really good at answering my questions and knew a lot about the facility. The tour taught me a lot, and I thought the place was clean. The room felt like a hotel room with a similar layout, and the bedroom was quite small. I'm not sure if my mom could get used to the smaller space after living in a house. I'll keep looking at other places like this one to see. [name removed] did a great job and I appreciate her time.

0.5/5.00 Published 3 years ago

"Communication Failure and Unprofessionalism at Assisted Living Facility"

This assisted living center shut down one month before the government mandated closures due to the coronavirus. Their communication skills were extremely lacking - they wouldn't return our calls or let us know about the unfolding situation. I honestly cannot endorse this place. The staff all acted unprofessionally and were rude when we asked for updates.

4.5/5.00 Published 4 years ago

"Great care, friendly staff highly recommend this assisted living community"

I would tell my friends that they took excellent care of my loved one. The people in the community are really nice and always ready to help out the residents. They are friendly, caring, and quick to respond. I would definitely recommend this place.

4/5.00 Published 4 years ago

"Chose for price, location; average food, good pandemic safety."

Chose Brighton Gardens for price, location; average food, pandemic safety.

0.5/5.00 Published 4 years ago

"Unimpressed by Management and Lack of Activities at Facility"

This place stays sparkling clean, especially now with the whole Covid-19 mess, with them having to take additional steps to stay safe. However, their organization skills could really use some work. Our meals are delivered straight to our rooms now, instead of us having the option to eat in the dining room. Since the quarantine, they've stopped all activities. And their decision making? Just dreadful.

4.5/5.00 Published 4 years ago

"Caring staff, clean community, and comforting pet interactions."

The community was always clean when I visited my aunt. The staff took great care of her, especially towards the end of her stay. Even when she was on hospice, they made sure she was comfortable and even brought the house dog to keep her company, which we really appreciated. We loved that they had a dog and cat for the residents to interact with. The management went above and beyond to make my aunt feel at home, even visiting her at home when she was moving in. My aunt enjoyed the activities, especially the live entertainment. The food was hit or miss; she loved the soup.

4/5.00 Published 7 years ago

"Caring and Clean, with Some Meal Suggestions"

My grandma enjoys this place. The workers are nice. Food's okay. She's happy with friends. Place is clean. I'd suggest it.

4/5.00 Published 7 years ago

"Good tour"

My visit to this community was pleasant. Everyone was friendly and welcoming, and the place looked well-maintained.

4/5.00 Published 8 years ago

"Caring Environment"

My mom enjoys living here. The staff is kind and helpful, and they offer activities. The food is tasty and diverse. We'd recommend this community to others.

3/5.00 Published 8 years ago

"Nice but too many elderly sitting and waiting for help after lunch. Got me a little spooked."

Nice but many elderly waiting for post-lunch assistance, unsettling.

4.5/5.00 Published 8 years ago

"Mom's Safe and Happy in This Clean, Caring Community"

Everything has been going well for my mother at this place. I feel she is safe and well cared for. The staff is very helpful and easy to work with. They keep everything clean and well-maintained. Overall, it's been a good experience, and I would recommend this community.

4/5.00 Published 8 years ago

"Pretty Patient Staff"

My experience with this community has been decent. My parents are safe, and I feel comfortable with the care they receive. Sometimes I need to remind the staff about personal care. The facility is clean, and they do a good job. They’ve been patient with my parents, and there are resident activities.

3.5/5.00 Published 9 years ago

"Expensive yet accommodating"

It costs a lot, but it's very clean with friendly staff and good food. Everything's going well.

3.5/5.00 Published 9 years ago

"Nice place, overall. Billing system could use improvement."

In terms of how clean the community is and how friendly the staff are, I think Brighton Gardens of Middletown does an excellent job. However, there are a few ways they could improve. I feel they don't have enough activities. My biggest issue with them is their billing system—it could be much simpler.

1.5/5.00 Published 9 years ago

"Total letdown: Careless Management Preys on Vulnerable residents!"

I was really expecting a lot from this facility, but it ended up being a major letdown. I saw three different directors leave in less than a year. The management from the top down seemed disconnected, and it felt like their main concern was making more money at the expense of the residents. They lure you in with a seemingly good offer and then surprise, the bill keeps getting higher every month. When I reached out to discuss the constant increases, they claimed my mom's needs changed. This continued for nearly a year until I decided to move her out and I'm glad I did. No one from the management tried to discuss with me any other options. There was a severe lack of concern from the top. The management needs to be more considerate of the residents and their families. Managing parents with different stages of Alzheimer's is tough, so having to deal with a callous staff focused on profits is really discouraging and sad!

4/5.00 Published 10 years ago

"Nice Place, But Pushy Sales Pitch"

The sales pitch at Brighton Gardens of Middletown felt too pushy, and I thought it was a bit of a bait and switch. Plus, it was a very big place, which made us decide to look elsewhere for Mom. We found a smaller place where we felt she would get more personal attention. Brighton Gardens of Middletown seems nice and probably works well for many people, but it wasn't right for us. We didn't like the sales pitch.

4.5/5.00 Published 10 years ago

"Friendly Staff and Happy Residents at Brighton Gardens"

I brought my mom to Brighton Gardens for a 30-day break while I went on vacation. She was nervous and sad at first, but by the end of the first week, she was smiling and happy because the staff knew her name. I recommend Brighton Gardens to anyone looking for a place for their parents.

4/5.00 Published 10 years ago

"Mixed Feelings About Costs, But Overall Liked This Facility"

I liked this place a lot. They have a special offer, but there’s also a community fee. If you negotiate the community fee, the special offer doesn’t apply. There are also two other levels of costs. I really loved it, but I need to think about my mom’s funds.

3.5/5.00 Published 10 years ago

"Clean and Caring, but Activities Need Improvement"

The place is clean and the staff keeps me looking good. The activities could use some more variety though, mostly just sitting around in a small room. Food's alright, about a 3.5 or 4. Salespeople are friendly.

4/5.00 Published 10 years ago

"Friendly Staff and Convenient Location; Cats Add Charm"

The assisted living place was nice. It's right by the highway and not hidden away like I prefer. I really liked how the staff talked to the people who live there. I rode down the elevator with a cat, and that was pretty cool.

4/5.00 Published 11 years ago

"Warm Staff and Happy Parents"

The staff is super friendly and always ready to help. My parents love their new home.

4.5/5.00 Published 11 years ago

"Great place, friendly staff, close to home"

We picked Brighton Gardens because my siblings and I all liked it. The staff is really friendly, and it's close to my house, so I can visit a lot. I haven't tried the food, but I've heard it's good. I would tell others to choose Brighton Gardens.

Brighton Gardens of Middletown

Address
620 State Route 35 South
Middletown, NJ - 07748

Website

Email

Telephone
(732) 275-0790

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