Brookdale Wayne AL/MC
Pam
"Disappointing Staff and Management at Assisted Living Facility"
Our experience here was absolutely terrible. The workers were mean-spirited and disrespectful. The higher ups were no better, and it felt like they used a lot of temp workers that no one could really understand - especially the old folks. I thought this place would solve all our problems, but they were nothing more than dishonest and they didn't genuinely care for their residents.
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Michelle A
"Poor Care Quality; Trust Negative Reviews"
If you don't care about your folks, this is perfect. If not, find another place. The negative reviews are spot-on.
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Anonymous
"A Friendly Community with Good Activities"
This place seemed really nice when we visited. The folks we talked to were friendly, and they had some fun stuff to do. We thought about picking this place, but we ended up going with another one that we saw last.
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Anonymous
"Friendly Staff, Pleasant Experience at Assisted Living Community"
I went to see this place for my mom's needs. Everything went smoothly, and it's a nice community. The people I met were kind and super friendly. It was nice being there. They were all really nice to my family and me.
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Anonymous
"Assisted Living Facility Falls Short in Staffing and Amenities"
The rooms were nice, but overall, this place isn't for us. There aren't enough staff, and there's no outdoor space like a porch or walking area. Plus, if we need it, there's only one Medicaid bed available, so it's not really a "age in place" home like we wanted. The staff seemed strict, with too many rules for a relaxed assisted living feel. Also, the room layouts were strange, with shared rooms having the bathroom in one of the bedrooms instead of in a common area, which means no privacy!
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Anonymous
"Great staff and activities!"
The staff was really nice to my loved one and me during our tour. They took their time showing us around the facility and made sure to answer all our questions in detail. I liked the activity program they offer to residents and the great menu for meals. I have no complaints and would definitely recommend this place.
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Anonymous
"Good care and friendly staff!"
So far, everything is working out pretty well for my husband here. I know he is being well cared for and is in good hands. The staff at this community is very nice and friendly. There are activities for the residents. It is a bit expensive, but it is a very nice place. So far, we are satisfied with all they have done for us.
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Anonymous
"Lacks Memory Care but Nice Staff and Community"
This place is nice. The tour was good. The people were friendly and helpful. They answered my questions and told me things I needed to know. The place looked good. But they don't have memory care, which is what my mom needs. Overall, it was a nice tour.
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