Juniper Village at Chatham
Anonymous
"Assisted Living Changes: Costs Up, Good Staff Leaving"
At Juniper Village at Chatham, things are different now. We noticed they're trying to save money, and a few of the really good workers have left lately.
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Anonymous
""Negligent Care and Extra Costs at Juniper Village""
Juniper Village messed up our family member's medications and we felt like they really didn't care. Instead of helping our loved one get to meals and activities, they told us we had to hire extra help for that.
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Maureen
"Great Staff and Activities!"
My mom loves the activities and the staff is super friendly!
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Anonymous
"“Clean, Friendly Assisted Living Worth Touring”"
We visited this place, and it was really nice and clean. The staff was great. Unfortunately, they didn’t provide the specific care we needed at that moment. Still, we’d suggest other families check it out for their loved ones.
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Alyssa R
"Unfriendly Staff and Pressure Tactics at Juniper Village"
A month ago, I visited Juniper Village to check the prices, rooms, and overall atmosphere. I met with the person in charge of marketing and the head director, and I don't think this is the right place for my dad. It felt like they cared more about getting me to sign the contract right away than about answering our questions and worries. They treated my dad like he wasn't the one making the decision. Neither of them smiled and they spoke to us in a way that felt disrespectful. I think we're going with a different senior living place and I'll make sure to tell others to avoid this one.
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Samantha B.
"Understaffed Assisted Living Facility Neglects Disabled Residents"
This assisted living facility is seriously understaffed, and the lack of appropriate activities, especially for those of us with disabilities, is glaring. The dining situation is dismal with not enough food service workers which leads to rushed meals. This makes it difficult for those of us with disabilities or weak teeth to eat because the food - meats, lettuce etc. - is always cut too large. Despite our common areas appearing clean, our rooms are anything but. With the only cleaner getting fifteen minutes per room per week, conditions can deteriorate quickly. Accidents happen and no one checks. Even with absences, like my friend who never missed an activity yet mysteriously did so, or when I myself was sick for days, the checks are minimal and impersonal. For the excessively high cost of living here, the care given is disappointingly low. Despite it all, one of the most heartbreaking facts is how difficult it is to leave this place, even when circumstances are so poor.
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