
Sunrise of Cresskill

Marianne B
"Beautiful, clean facility; friendly staff; consider better benefits for employees."
The facility is beautiful and clean. The staff is very nice, helpful, and friendly. They work hard to meet expectations and more. Corporate Sunrise should consider higher salaries and better health benefits to attract more staff.
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VS
"Cozy Assisted Living with Costly Meds"
We’ve had a really nice time here. The place feels cozy, like a big house, not a hospital. Sometimes things take longer than they should, though. And the medicine costs too much.
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anonymous
"Welcoming Assisted Living with Caring Staff and Vibrant Atmosphere"
The staff here have been really good and responsive overall. The place is super clean and bright with lots of light and fresh air. The staff are really nice and friendly. The food is okay - my dad always says his isn't hot enough. I told him he should just tell the chef since he walks around asking how everything is. My mom absolutely loves it here. There are plenty of activities for them. Finally, my parents are getting out and doing more. It's really nice to see, especially after the pandemic. I can think about the costs in theory, but upfront the numbers can be scary. Still, if you break down the daily costs of living here, it's not much different from other places. I feel peaceful knowing my mom and dad are safe.
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LIsa
"Friendly, diverse staff and inclusive environment - highly recommended"
The staff here are super friendly to both residents and visiting families. There's a lot of diversity among the staff and residents, so almost everyone can find someone they relate to. It feels very welcoming and inclusive. Based on our experience, we definitely recommend this place to other families.
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Bruce B
"Mixed Feelings About Assisted Living Experience"
Assisted living isn't always what you imagine; adjustments are needed. This place is pleasant, but it doesn't offer as much freedom as expected. The staff is friendly and does a good job, but adjusting to assisted living has been a change. They have activities such as games, singing, outdoor walks, and entertainment for residents, providing more things to do.
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anonymous
"Comfortable and Caring Assisted Living Facility"
When I first walked in, it felt really cozy and welcoming, and I knew it was perfect for her. The staff is really nice and the care has been excellent. Ever since my mom arrived, she was told she'd get a shower. We ordered a special wheelchair, but she still hasn't received it. She really enjoys bingo, and I'm trying to encourage her to join in other activities they offer. I would definitely recommend this place to others.
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Beth
"Assisted Living Community Review"
This place is really nice and well-run. It's organized and competent, showing they know what they're doing. They have stuff for residents to do, and they even let my loved one join in.
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Janet R
"Assisted Living Facility Falls Short of Expectations"
I told Sunrise about my concerns before my loved one moved in. They assured me they could handle them. But now, they say they don't have enough staff. We had to hire extra help, causing stress. The memory care director assured me they could handle any resident. But they left, and now no one knows where to find answers. The memory care activities are lacking, unlike those for assisted living. There's no "old person smell," and my loved one is cared for daily.
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Anonymous
""Decent Place, But Not the Best Fit for My Dad""
I got a pretty good tour of this place. All the people were nice. The place seemed pretty clean. Everything was alright, but still, I didn't think this was the right place for my dad and what he needs.
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Dorothy Sand
"Friendly staff and beautiful rooms make it a great place"
We loved Sunrise from the moment we arrived. It’s beautifully decorated and feels warm. The staff is friendly and easy to talk to. The residents greet us with smiles, showing they like living here, and we do too. The rooms are spacious and bright, with great storage, a nice bathroom, and our own washer and dryer. Every morning, they serve a continental breakfast, and dinner has at least 7 choices, plus a salad bar, soup, entrée, drink, and dessert. They also have a daily list of fun activities. It’s fantastic!
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Dorothy Sand
"Beautiful, Friendly Place with Great Rooms and Activities"
We loved Sunrise as soon as we arrived. The place is beautifully and warmly decorated. The staff is friendly and easy to talk to, and the residents greet us with smiles. Seeing happy seniors in their rooms shows they like it here, and we do too. The rooms are spacious, bright, and have great storage, a beautiful bathroom, and our own washer and dryer. Every morning, there's a continental breakfast, and dinner offers at least 7 choices, plus a salad bar, soup, entree, beverage, and dessert. They have a daily list of fun activities. It's great!
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Anonymous
"A Pleasant Experience"
The community is pleasant, and they reserve beds for Medicaid residents. The people I met were friendly and knowledgeable, and the place appeared clean.
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Anonymous
"No room for Dad, otherwise great community and helpful staff!"
This place was awesome. We loved the community, and the staff was super nice during the tour. We saw everything. The only issue was they didn't have any openings, or else Dad could've come here.
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Anonymous
"Friendly staff, clean place, lots of activities!"
We had a good tour of Sunrise. The staff was friendly and helpful. The place was clean, and they had many activities.
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Anonymous
"Overcrowded Shared Space in Assisted Living Facility"
The shared space was loaded with too many residents.
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Anonymous
"Great Place, Highly Recommended for Loved Ones"
Things are great for my mother here at Sunrise. We're really happy with what the community has done for her. I would definitely recommend it to family and friends; it’s a good place.
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Anonymous
"Feels like home, love it here"
This place feels like a resort but also homey and comfortable. The staff is amazing and very helpful. We just love it here.
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Anonymous
"Thrilled with this place!"
The staff is amazing. My mom is very happy there. She has plenty to do at her level. It’s a great place, and I’m really excited about it. It is worth every penny. The facility is always clean, and the staff is super friendly! I’m really happy with the care my mother is getting. We’re very pleased.
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Anonymous
"Once Great Assisted Living Facility Now Declining Rapidly"
This spot was awesome at first but now, after 5 years, it's just not what it used to be. The staff hardly pays attention anymore, and it's such a shame because folks are pouring in crazy amounts of money to live there.
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Family Member
"Best Option Despite Limitations"
The main problem has been keeping her engaged and helping her socialize. Because of her mobility challenges, they guide her to meals and seat her at a table where others seem disinterested. It would be better if they placed residents with similar cognitive abilities together. The place is very clean and pleasant, and its newness is a plus. Overall, it's the best option we could hope for, considering her condition.
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Anonymous
"Caring staff, lovely community!"
We just moved our loved one to Sunrise, and she loves it! One thing that helped us decide on this place is the genuine care shown by the staff. We are very happy she finds Cresskill a nice and interesting place to live.
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Brother
"Very happy with the community, but billing needs improvement"
We were very happy with this community. We loved the decorations, and the staff was amazing—very caring and always there to help my sister, day or night. We also heard the food was good, though we didn't get to try it ourselves. My only complaint is that it was hard to get in touch with the billing department when I wanted to check on a payment.
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Janet
"Clean, elegant facility with friendly staff; more outings needed"
I've only been there a few times. It's very clean, elegant, and well-maintained. The staff is friendly and quick to respond to any family requests. I do wish there were more outings. My mom used to drive and feels a bit limited now without a car. She’s still adjusting, but she wishes there were more places to visit outside the daily activities. She participates in most activities and hasn’t complained about them.
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Customer
"Gorgeous, Clean, and Pricey: First Impressions Matter!"
Wow, this place is gorgeous and super clean! It's a bit pricey, but since it's the first one we've seen, we don't have anything to compare it to yet. I bumped into someone I know who lives there, and she mentioned that the food is good. The residents aren't exactly peppy; they're on the older side. LOL.
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Customer
"Good Facility, but Waiting on Mom's Approval"
We thought it was good, but have a few concerns. Gotta run it by mom to know what she thinks.
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Customer
"Checked out the place. Thought it was decent."
Visited this place. It was pretty good.
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Customer
""Pleasant but Noisy - Not the Ideal Fit for Us""
The place is good, but it wasn't our cup of tea. Its bustling atmosphere was pleasant, but it was too noisy for me.
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Customer
"Great fit, nice, but pricey"
Great fit and really nice, but quite pricey.
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