Sunrise of Wayne
Anonymous
"Mixed Feelings About Assisted Living Facility"
The people there are really nice and always smiling. The activities director is great. However, I give them a three-star rating for a couple of reasons. First, they only give us one hour for the first meal, from sitting down to finishing, and then we have to leave for the next group. It feels rushed, and they should extend it by at least 15 minutes. Second, the portions of food are small, although the quality is good.
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Anonymous
"Convenient Living for Our Loved One"
The place where she lives meets all her needs well. She can even bring one of her cats with her. The facility is close to shopping, places to eat, and other things to do. It's in a spot that's just as far from my home as it is from my sister-in-law's. We take care of her mostly, so it's good that it's in a location that works for both of us.
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Anonymous
"Lack of Support Leads to Mom's Relocation at Sunrise"
Our time at Sunrise of Wayne left us feeling let down. Some workers there didn't seem skilled in dealing with seniors' social and personal issues. This led us to have to relocate our Mom.
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Anonymous
"Pet-friendly with pleasant staff; great tour experience."
Sunrise of Wayne: pet-friendly, friendly staff.
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Anonymous
"Great Staff, Pricey Care"
I really like the facility and the staff. However, the care is a bit pricey. 😊
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Anonymous
"Good place, pricey, limited meals."
This place is nice, but pricey. More meal options needed.
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David R
"Great meals, enjoyable activities, competitive cost."
While our loved one stayed there, the meals and dining were excellent, and they really enjoyed the activities. Considering the community's location, the cost is competitive.
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Anonymous
"Inefficient Scheduling Results in Frustration and Single-Star Rating"
Rang me this morning, leaving me a voicemail at around 9am asking if I preferred Zoom or FaceTime. I dialed her back at nearly 10am only to be told she had another Zoom meeting lined up at 10am and needed to move our chat. Now, our talk is slated for 12:30pm today. I'm a bit confused how in just half an hour, my schedule had to shift. Her voicemail message didn't mention anything about messing with my slot. I still haven't really connected with the property, so this awkward scheduling warrants a single star.
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Anonymous
"Grieving Family Awaiting Refund and Respect from Sunrise Administration"
The facility is quite lovely, with tasty food, friendly staff, and some really excellent caregivers. Yet, sadly, we're still awaiting a refund. My dear mother-in-law passed away early in the morning. We had dutifully sent the payment to her living fees. which was cashed the day after her death. We've yet to see a refund. Worse, throughout this ordeal, the Sunrise administration in Wayne, NJ and an office in Virginia have been unresponsive on numerous occasions. Our family isn't just owed a refund, but a respectful reply to our inquiries.
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Pamela and Paul Helleren
"Delay in Refunds Angers Family at Assisted Living Facility"
The facility is nice, the food is tasty and the employees and caregivers are friendly. But, we're still waiting for our refund from March 2020. My mother-in-law sadly passed away early in the morning on February 25, 2020. We sent a payment for her March assisted living expenses in mid-February. Yet, Sunrise's administration in Wayne, NJ and another office in Virginia continue to ignore our requests for a refund and have not provided any professional response to our calls. Our family deserves not only a refund but also a proper reply to our concerns.
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Anonymous
"Clean and friendly Sunrise offers varied pricing with required furnishings."
The Sunrise was clean with lots of amenities. The staff were friendly. Prices varied based on needs and preferences. Residents must bring their furnishings.
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Anonymous
"Residents happy and well cared for."
The place felt very welcoming. You could see that all the residents were happy and well taken care of.
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Anonymous
"Too Expensive"
We took a cool tour, and I liked how they set up the community for the people who live there. The rooms and staff seemed okay, but the cost to move in was more than we expected.
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Anonymous
"Disappointed with Assisted Living Experience"
So far, things are going alright. The care is okay, but the price is too high for what they offer. It's been two months, and they still haven't given a bath. They aren't improving, and the community isn't as good as we expected.
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Anonymous
"Mom's Happy, Good Care, Great Staff, Recommend!"
My mom's doing really well at this place. She's gained some weight, which is good. I'm happy with what they've done for us. They offer great activities for her. The food is tasty, and they serve nice meals. The place and her room are always clean. They take good care of her, which makes me feel relieved knowing she's safe. The staff is amazing and quick to help. Overall, everything is going smoothly, and I'd suggest it.
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Anonymous
"Beautiful Exterior, Unimpressive Apartment Interiors"
The outside looked great and felt friendly, but the apartment seemed more like a shared space that they allowed one person to use, instead of a real living room.
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Doris and Larry Treuer
"A Truly Caring Place"
My husband and I recently moved my mom and mother-in-law to Sunrise at Wayne. They are doing great there. The place is super clean. The caregivers are really friendly and helpful. They even give me hugs because it was hard for me to let go of taking care of two of the most important people in my life. I know both moms are being well taken care of and even loved at Sunrise. God bless all the caregivers and employees at Sunrise of Wayne.
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Anonymous
"Assisted Living Facility Review"
This place is pretty good. My loved one is adjusting slowly, but I believe they're trying their hardest. It looks nice and tidy, and the staff are all nice and work hard.
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Loved one
"Welcoming and helpful staff, beautiful facility for loved ones."
Sunrise has been pretty good. They've been really nice about changing my loved one's care to fit what she needs. We thought the evaluation they did was a little wrong, but they've been awesome about fixing things so she's happy and comfy. The place itself looks really nice, and everyone who works there is super friendly!
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Louis C
"Great care and clear info made our Sunrise experience wonderful"
Throughout the entire process, we were treated with kindness and respect. They clearly explained everything about the cost, care, and stay. The caregivers are warm and patient, and it’s obvious they genuinely care about your loved one. We are excited to be part of the Sunrise community!
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Customer
"Excellent Assisted Living Facility"
I really like this place.
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