Assisted Living Facilities

Palmilla Senior Living

4.2/5.00 - based on 114 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
5/5.00 Published 5 years ago

"Nothing short of AMAZING"

4.5/5.00 Published 6 years ago

"2nd visit tour and lunch"

5/5.00 Published 6 years ago

"What a find!!!!"

4.5/5.00 Published 6 years ago

"Highly recommend Palmilla Senior Living"

5/5.00 Published 6 years ago

"Thank you to Palmilla Staff"

5/5.00 Published 6 years ago

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5/5.00 Published 6 years ago

"They have open dining hall hours"

2/5.00 Published 6 years ago

"Unprepared and Overpriced: A Disappointing Tour"

My friend and I visited this place and it was terrible. The person in charge didn't pay any attention to us and we faced a lot of interruptions. The cost was much more than we could afford. They had nothing to tell us. Plus, they had no open rooms and were just not ready to give a decent tour. We ended up choosing a different place.

4/5.00 Published 6 years ago

"I give them high marks for working with my grandmother"

5/5.00 Published 6 years ago

"Runs Like A Well Oiled Machine"

3.5/5.00 Published 6 years ago

"Food portions not balanced."

5/5.00 Published 6 years ago

"The Other Community I Looked At"

4/5.00 Published 6 years ago

"My Visit With Them"

4/5.00 Published 6 years ago

"Palmilla Senior Living"

4/5.00 Published 6 years ago

"Unpleasant"

5/5.00 Published 7 years ago

"Wonderful Facility"

5/5.00 Published 7 years ago

"Amazing Angels "

5/5.00 Published 7 years ago

"Amazing facility!"

5/5.00 Published 7 years ago

"Best Ever"

4/5.00 Published 7 years ago

"Not the right fit!"

5/5.00 Published 7 years ago

"Exceptional caregivers!"

4/5.00 Published 7 years ago

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5/5.00 Published 7 years ago

"we are so pleased! "

3/5.00 Published 7 years ago

"Visit Not Convenient; High Cost; Sales Pitch Felt"

I visited once. It’s far with traffic, hard to visit. Lots of staff, but expensive. Clean and organized. Felt like they were selling, not caring. Short on staff on weekends.

4.5/5.00 Published 7 years ago

"Great Place"

1.5/5.00 Published 7 years ago

"Week-Long Bed Bug Issue at Palmilla: No Answers Given"

I'm pretty disappointed in Palmilla. We learned that my father-in-law's unit is infested with bed bugs. This happened a week ago, and now they're working on fixing it. We got just one call about the issue, but nobody seems interested in keeping us informed. Despite visiting twice, we're still left in the dark!

5/5.00 Published 7 years ago

"Love it"

5/5.00 Published 7 years ago

"Too Far For Family"

5/5.00 Published 7 years ago

"This Community Is Great"

4/5.00 Published 7 years ago

"Great Meals Offered"

5/5.00 Published 7 years ago

"The Tender and Loving Journey"

4/5.00 Published 7 years ago

"Waiting List..."

1/5.00 Published 7 years ago

"Poor care and high costs at Palmia's memory unit"

I'm really upset with how my grandpa's been cared for in the past year at Palmilla. They keep upping the cost for "extra" care in the memory unit. He's fallen two days in a row and ended up in the emergency room today. This is the sixth time he's been rushed to the ER since November. The staff is clueless and just blames each other for what's happening.

5/5.00 Published 8 years ago

"Kudos to Palmilla AL/MC staff"

5/5.00 Published 8 years ago

"Really Happy with Palmilla!"

5/5.00 Published 8 years ago

"Elizabeth [removed]"

5/5.00 Published 8 years ago

"Very Kind"

0.5/5.00 Published 8 years ago

"Lots of Unhappy Workers Quitting"

The workers here are really annoyed with the bosses. Lots of people quit their job.

5/5.00 Published 8 years ago

"The Best Place"

2/5.00 Published 8 years ago

"Constant Staff Changes at Assisted Living Facility"

The staff changes way too much here. What's making the nice caregivers go away?

5/5.00 Published 8 years ago

"interaction with people has been very good"

3.5/5.00 Published 8 years ago

"activites consist of shopping"

5/5.00 Published 8 years ago

"Very Happy"

0.5/5.00 Published 8 years ago

"Mom, Nurse , Missing Meds - Avoid Palmilla Facility"

My mom stays here and is extremely dissatisfied with some of the things she’s heard about caregivers chatting in the place's laundry and living areas. Mom is scared, scared that medications aren't being managed correctly and that belongings are being taken from rooms! She and her buddies even chatted about a conversation they overheard in the laundry room involving two workers doing something they shouldn’t be. The new top nurse is full of herself and as warm as a soaked washcloth. I met her once and that was enough to indicate that my mother needs to move somewhere else. If you're thinking about placing a loved one into Palmilla, think again!

0.5/5.00 Published 8 years ago

"Inept Nurse Liz Lacks Respect and Knowledge"

The lead nurse, is shockingly impolite and inept. It seems like she's clueless about her duties!

1/5.00 Published 8 years ago

"Infestation Nightmare: Mom's Home Overrun by Bed Bugs"

The entire facility houses bed bugs in every apartment. My mom has voiced her complaints again and again with no solution. If this isn't addressed promptly, we'll have to shift her elsewhere.

5/5.00 Published 8 years ago

"Awesome AL Care"

5/5.00 Published 8 years ago

"Beautiful facility"

4.5/5.00 Published 8 years ago

"very happy"

4/5.00 Published 8 years ago

"Reminder For Activities"

4/5.00 Published 8 years ago

"Kudos to Elizabeth Wisneski"

5/5.00 Published 8 years ago

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5/5.00 Published 8 years ago

"Clean and friendly "

1.5/5.00 Published 8 years ago

"Exorbitant Rent & Excessive Staff Gossip Uncovered!"

The cost of living here is excessively high. Moreover, the employees have a tendency to engage in too much unnecessary chitchat. They assume that those who live here, along with their relatives, are oblivious to this. However, we are fully aware.

0.5/5.00 Published 8 years ago

"'Higher Costs Outweighs Concern For Residents'"

Takes forever to respond when we call. The people in charge seem to prioritize increasing rent and care fees more than anything else.

4/5.00 Published 8 years ago

"First week"

5/5.00 Published 8 years ago

""This Feels Like Home""

5/5.00 Published 8 years ago

"a word of thanks"

3.5/5.00 Published 8 years ago

"Great prospect for the future"

5/5.00 Published 8 years ago

" Awesome friendly care & staff"

5/5.00 Published 8 years ago

"very efficient, smooth transition"

3.5/5.00 Published 8 years ago

"Caring kind staff"

5/5.00 Published 8 years ago

"Thoughts from an Impressed/Appreciative Entertainer"

4.5/5.00 Published 8 years ago

"Weekly Bible Studies at Palmilla"

5/5.00 Published 8 years ago

"Palmilla Senior Living Is The Best Value In Albuquerque"

5/5.00 Published 8 years ago

"Wonderful Nursing Team"

4.5/5.00 Published 8 years ago

"Thank you Palmilla"

4.5/5.00 Published 8 years ago

"Very Satisfied"

4/5.00 Published 8 years ago

"My experience with Palmilla"

5/5.00 Published 8 years ago

"Love Palmilla"

5/5.00 Published 8 years ago

"Wonderful Place on the Westside"

4.5/5.00 Published 8 years ago

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5/5.00 Published 8 years ago

"Wonderful care and service"

5/5.00 Published 9 years ago

"Accepting Senior Living for your father."

4.5/5.00 Published 9 years ago

"Great Place!"

4.5/5.00 Published 9 years ago

"Thank you, Palmilla, for your care and attention."

5/5.00 Published 9 years ago

"Beautiful! And lots to do!"

5/5.00 Published 9 years ago

"Truly Feels like home"

3/5.00 Published 9 years ago

"Ask Staff Retention"

I checked out quite a few places, and this was one of them. Many places have nice buildings and decorations, and this one was no exception. However, the people in charge seemed more concerned about keeping the rooms filled than taking good care of the residents. A lot of them don't want to take any responsibility. When you visit, be sure to ask how long the staff tends to stick around. It didn't feel very homey.

4/5.00 Published 9 years ago

"Great View If You Only Need One Bedroom"

4/5.00 Published 9 years ago

"Doing okay so far. "

5/5.00 Published 9 years ago

"They tried, and are very nice...."

4/5.00 Published 9 years ago

"Nice looking community"

5/5.00 Published 9 years ago

"Really awesome!"

5/5.00 Published 9 years ago

"They do a very good job."

5/5.00 Published 9 years ago

"Beautiful"

5/5.00 Published 10 years ago

"Very close to fitting our n..."

4/5.00 Published 10 years ago

"Palmilla Senior Living"

5/5.00 Published 10 years ago

"I really do not have that much feedba..."

5/5.00 Published 10 years ago

"So happy! "

4.5/5.00 Published 10 years ago

"The communication between the morning and evening staff could be improved."

5/5.00 Published 10 years ago

"a wonderful new place with ..."

3/5.00 Published 10 years ago

"Quality Went Downhill"

At first, they really went all out, and the food was delicious. But lately, things have gone downhill. The menu is super repetitive, and there aren't enough choices. That's my mom's biggest complaint. They promised to take her to doctor appointments, but now it costs $30 if it's over 10 miles away. I was really disappointed because the whole point is to help her when I'm working. Albuquerque isn't huge, so we have to go where the doctors are. I haven't seen them clean thoroughly; it's not dirty, but they miss those extra touches. The place looks beautiful, but they're not delivering on their promises. Overall, they're okay, but they're not as good as they were in the first month.

5/5.00 Published 10 years ago

"Rio Rancho. Brand new. $193..."

5/5.00 Published 2 months ago

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1/5.00 Published 2 months ago

"Poor Experience at Palmilla Senior Living"

My family member stayed at Palmilla Senior Living and we didn't have a good time there.

5/5.00 Published 2 months ago

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5/5.00 Published 3 months ago

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2/5.00 Published 4 months ago

"Staffing Shortage Affects Promised Coverage"

They didn’t have enough staff, which caused problems with covering everything they promised during the sales process.

5/5.00 Published 5 months ago

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4/5.00 Published 9 months ago

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5/5.00 Published 10 months ago

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1/5.00 Published 10 months ago

"Facility Fails Dementia Patients, Ignores Agreed Health Plan"

If your family member doesn't have dementia or related behavior problems, and isn't too noisy, it's a good place. But they can't manage seniors with dementia, even though their ads say they can. They waited until we were out of town to leave our parent at the ER, and then kicked him out, which was against the health plan we all agreed on. They didn't answer our many calls. We got the news from the hospital. The hospital is even filing a complaint with the NM Health Department about this 'Elder Dumping'. The hospital said they've done this before.

5/5.00 Published 10 months ago

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4/5.00 Published 1 year ago

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4/5.00 Published 1 year ago

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4/5.00 Published 1 year ago

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5/5.00 Published 1 year ago

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5/5.00 Published 1 year ago

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4/5.00 Published 1 year ago

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5/5.00 Published 1 year ago

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4.5/5.00 Published 1 year ago

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5/5.00 Published 2 years ago

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5/5.00 Published 2 years ago

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Palmilla Senior Living

Address
10301 Golf Course Rd NW
Albuquerque, NM - 87114

Website

Email

Telephone
(505) 312-5172

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