Heritage Springs
Ann B
"Unprofessional Facility Negatively Affecting health of Residents"
This place keeps you waiting forever because they don't have enough staff. They don't even do background checks on their employees. This place is not professional, it's messy, and the living conditions are not healthy. My relative had to live here after suffering from a stroke. This establishment has been through a lot of staff changes and it's hurting the health of the people living there.
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David
"Lacks Staff and Quick Solutions, Cold Food in Cramped Dining"
Relatives end up waiting a long time for help from staff. The bosses never fix problems. There aren't enough employees and the eating area is tiny. Food comes out cold when the place is busy. Grievances take forever to get sorted out.
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Anonymous
"Needs improvement in kitchen, security, and activities."
The kitchen and dining area need a complete overhaul. Wait times are horribly long, the waitstaff is rude, and the food quality is terrible. Additionally, there are security concerns. I'd like to see more activities.
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Tandy K
"Mixed Feelings About Assisted Living Facility"
I visited this community, and the staff and cleanliness seemed really nice. The tour was great, but the facility layout was a bit odd.
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Terrell T
"Caring Staff Brightens Our Days"
The staff is friendly, caring, and keeps us happy.
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Sandra M
"Clean, friendly community; active residents enjoying bingo."
Visited clean community; friendly staff, active residents enjoying bingo.
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Rita I
"Great variety, meets needs, awesome people; overall very happy."
It's great! Variety, meets needs, awesome people; very happy.
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