Assisted Living Facilities

Pacifica Senior Living Green Valley

4.4/5.00 - based on 66 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
4/5.00 Published 1 year ago

"Great Value with Some Room for Improvement"

The meals and activities kept it from being a perfect 5. They should offer more than just bingo and stretches. Sometimes assistance requests take too long. Overall, great value for the cost.

3/5.00 Published 2 years ago

"Not Impressed: Old, Strong Smell, Small, Shared, and Restrictive."

I visited this place, and I wasn't too impressed. It's old and smells a lot like air freshener. The layout wasn't great either, with a small dining area and shared bathrooms. Plus, it's stricter than what we wanted.

4/5.00 Published 2 years ago

"Not Ideal Environment"

This assisted living community was my second option for my loved one. I preferred a smaller, less overwhelming environment. The tour provided all the necessary information, but it didn't match what I was seeking. .

4/5.00 Published 3 years ago

"Comfortable and Engaging Senior Living with Some Concerns"

We picked Pacifica Senior Living Green Valley because I liked how they set up the cottages, with 12 residents per cottage and 2 caregivers always there. They allow smoking here, which was important for my mom. I really like her room and the people I've met. They offer assisted living, transitional memory care, and memory care. She enjoys it here, especially the transitional memory care. There's a lady who volunteers and does the residents' hair every couple of weeks. They provide lots of activities for the residents, and the activities director is great. After my mother moved in, some of her jewelry was stolen, which was really disappointing and upsetting for us. I do like the facility and they take good care of her, but I would advise others that if your loved one moves in, make sure to take anything valuable home with you.

4/5.00 Published 3 years ago

"Cozy Cottages for Memory Care"

We picked Pacifica Senior Living because it's unique. Instead of a regular hallway, they have cozy cottages for residents with memory care needs. Overall, I'd suggest this place to others.

4/5.00 Published 3 years ago

"Assisted Living Review: Safe and Supportive Community During Pandemic"

I liked what I saw at the community. I would recommend it. The staff are nice and helpful. My loved one was safe, and they made sure no one left the community. Due to pandemic rules, I could only visit my loved one's room.

4/5.00 Published 3 years ago

"Cottages Didn’t Click"

We took a virtual tour of Pacifica Senior Living Green Valley. We decided not to choose this place because they had cottages, and I didn’t really understand how it all worked.

4/5.00 Published 3 years ago

"Friendly, Clean Assisted Living"

The facility is neat and the staff are friendly and easy to talk to.

4/5.00 Published 6 years ago

"Review of Tranquil Gardens Assisted Living"

Super tidy place with cozy cottages!

4/5.00 Published 6 years ago

"Friendly Staff, Well-Maintained Community: A Review of Sunny Meadows"

Sunny Meadows' staff was really nice to us and all the people we met there. The place looked really nice and clean.

5/5.00 Published 6 years ago

"Great Tour and Caring Community at Assisted Living Facility"

Thank you for showing me around and answering all my questions. Your place is beautiful, and it really shows how much everyone cares.

5/5.00 Published 6 years ago

"Great care and helpful staff!"

I love visiting here to see the patients! The caregivers and the front desk staff are very helpful. The patients get great care.

5/5.00 Published 6 years ago

"Great care and friendly staff at Pacifica Green Valley!"

Pacifica Green Valley is a great assisted living place. The staff always greets me with warmth. They work together as a team, and many truly care about helping the elderly. The facility is clean and well-kept.

5/5.00 Published 6 years ago

"Great care for my father!"

Thank you for caring for my father all these years.

4/5.00 Published 6 years ago

"Review Summary"

Kudos to the awesome caregivers! The meals could use some improvement, but a big thanks to the ladies for those delightful fresh cookies.

4/5.00 Published 6 years ago

""

Visiting Mom here feels wonderful. The friendly front desk lady and caregivers are welcoming day and night.

4/5.00 Published 6 years ago

"Great Caregivers at Pacifica Senior Living in Henderson, NV"

The caregivers are awesome. They pay attention and show kindness.

5/5.00 Published 6 years ago

"Review of Pacifica Senior Living - Green Valley, Henderson NV"

Overall, this place is great. I had no complaints at all.

5/5.00 Published 6 years ago

"Amazing Care and Friendly Atmosphere at Pacifica Senior Living"

I really like living here. Everyone is super friendly, and the caregivers pay a lot of attention to us.

5/5.00 Published 6 years ago

"I Toured This Community"

I went on a tour here, and they answered all my questions. The community consists of little cottages where everyone comes to a common dining room to eat together. They only had a studio available, but Dad was looking for a 1-bedroom. The staff seemed personable and attentive.

5/5.00 Published 7 years ago

"Excellent Choice for Loved Ones!"

I'm really impressed with Pacifica Green Valley! The atmosphere is super welcoming, and the staff are all super friendly. The residents look happy and well taken care of. The place is clean and nicely decorated.

5/5.00 Published 7 years ago

"Friendly and engaging environment!"

The cottages have an interesting set up. The staff were all very nice and welcoming. The residents seemed happy and engaged in activities.

5/5.00 Published 7 years ago

""

All the staff I've met have been super helpful and nice. I’m so grateful for all of them and love visiting here.

5/5.00 Published 7 years ago

"AWESOME PLACE FOR YOUR LOVED ONES!"

This is an awesome place for your loved ones! The staff is friendly and really cares about the residents. They provide a warm and welcoming environment, which makes it feel like home. Everyone is happy and well taken care of. I highly recommend this facility for anyone looking for a great place for their family members.

4/5.00 Published 7 years ago

"Attentive Care, Friendly Staff: A Happy Home for Mom"

Mom gets really good care here. All the workers are super nice and treat her really well.

5/5.00 Published 7 years ago

"Pacifica Senior Living - Green Valley, NV"

This place is perfect for my mother. I couldn't take care of her alone, but when I toured the facility, I knew it was just right for her.

5/5.00 Published 7 years ago

"Review of Pacifica Senior Living – Green Valley, Henderson, NV"

Very impressed with the warm, small-community feel here. We loved that there's safe outdoor access, which is important. The staff is friendly and genuine, making us feel confident about choosing this place for our mother and grandmother.

5/5.00 Published 7 years ago

"Review of Pacifica Green Valley - Excellent care!"

I'm really happy with the care my mom gets at Pacifica Green Valley. The caregivers are friendly and pay attention to her needs. The admin staff is easy to talk to and always helps families. I feel at ease knowing my mom is safe when I can’t be there.

5/5.00 Published 7 years ago

"Great Care and Activities at Pacifica Green Valley"

I’m really impressed with Pacifica Green Valley. The community is always clean and welcoming. The staff is friendly, helpful, and kind. I've met workers who truly care for the residents and do an amazing job looking after them. There are lots of fun activities at Rose Hall for everyone to enjoy. Plus, residents who want can get regular manicures. I really appreciate Pacifica Green Valley!

4/5.00 Published 7 years ago

"Review of Tranquil Woods Assisted Living "

Really nice place! The little houses in the quiet forest are great.

4/5.00 Published 7 years ago

"Assisted Living Excellence at Pacifica Senior Living - Henderson, NV"

The assisted living facility is really nice and clean. The food is very good, and the caregivers are friendly and caring. The front desk personnel are exceptionally kind, and the cooks make delicious pies.

5/5.00 Published 7 years ago

"Review of Pacifica Senior Living - First Choice"

I had second thoughts about bringing my dad here, not because of the community but because I don’t think I’m emotionally ready. If I were, Pacifica would be my first choice. They are nice, clean, and professional while still being family-friendly. I’m just not ready. Thank you for the tour, anyway.

5/5.00 Published 7 years ago

"Review of Pacifica Senior Living – Thoughtful, Caring Staff"

My grandpa stayed here years ago, and even though he's passed, they still send me cards and notes, remembering me and my family. It means a lot.

5/5.00 Published 7 years ago

"Great place to visit loved ones!"

I really like visiting my parents here. The staff is nice, and the residents look happy.

4/5.00 Published 7 years ago

"Top-Notch Assisted Living: A+ Service and Comfort Guaranteed!"

My husband needed a temporary place to stay. They sent a nurse to assess him. They were nice and helpful. The staff kept me updated and answered my questions. The place was clean and cozy, and they took out the trash regularly. They had exercise and fun activities for everyone. The food was good to me, but my husband disagreed. Overall, it was fabulous. They had enough staff and provided a necklace for help. They took good care of him. Unfortunately, he left early, but they offered a refund or credit for the unused nights. I might use it for myself! I highly recommend them. They're top-notch!

3.5/5.00 Published 7 years ago

"Mixed Feelings on Pacifica Assisted Living's Design and Location"

I visited Pacifica to see if it was right for my dad. Overall, I liked it, but the setup worried me. It's made up of many small buildings with courtyards and paths. I worried Dad might get lost or confused walking alone. Also, it cost more than we wanted and was farther away than other options. While it looked nice, the setup worried us, so we chose elsewhere.

4.5/5.00 Published 7 years ago

"Great Care and Support, Minor Extra Costs for Medication"

I think this place is really good. The staff are very caring and pay close attention to the residents. It’s a bit unusual for me to have to pay extra for services like giving my mom her medication. But overall, I would recommend this facility. The food is okay, and my mom is doing well.

4/5.00 Published 7 years ago

"Comfort for My Loved One!"

I think this community is great because my loved one is happy. The food is delicious, and the room is cozy. We haven't had any problems so far.

5/5.00 Published 7 years ago

"A Great Place for Our Mom!!!"

My mother has been at Pacifica Green Valley for nearly 3 years. We are very happy with everything, especially the caregivers. She is well cared for and very content. We are all happy. There has been a positive management change, and staffing is improving. I have visited twice, and the new manager was very receptive to suggestions and already making changes. I believe it is the best facility of its kind, and we couldn't be happier. We look forward to more improvements!

5/5.00 Published 7 years ago

"Highly recommend this great community!"

I think Pacifica Senior Living is doing a great job. They have been very attentive to my father. They made his move easy. We visit him often, and the place is always clean. They encourage him to join meals in the dining room and bring food to his room on days he doesn’t want to go. I would highly recommend this community to anyone.

5/5.00 Published 7 years ago

"So glad we chose Pacifica!"

The staff at Pacifica is wonderful. My mom has been there for 7 months now, and I've gotten to know most of the team. They keep the living areas very clean and do a great job with the rooms, too. I'm really happy I chose Pacifica Senior Center for my mom.

2/5.00 Published 8 years ago

"Dissatisfied Review: Small, Old Facility Lacks Kitchen"

Visited one of helpers today. It's tiny, aged, and has no kitchen.

4/5.00 Published 8 years ago

"Convenient Location and Excellent Housekeeping at Assisted Living Facility"

This place is so easy for my family and me to reach quickly to visit my mom, which is super helpful. The cleaning crew keeps her room nice and tidy, taking care of everything she needs since she can't do it herself anymore. Overall, this place has everything we need for my mom, and we're really happy with it!

2/5.00 Published 8 years ago

"More Attention to Residents Urgently Needed"

This place needs to pay closer attention to their folks. I'm not happy with how they're run. I think there are just not enough workers. My pal often doesn't have his teeth in. The other day, he was at the table about to tackle baked chicken, broccoli and pie with no teeth in. He ended up feeling sick and not eating. I've asked them to serve him soup instead. I've flagged this issue, but I haven't noticed any change. He's fallen once and no one knew how it happened. His brand-new transfer chair is all scuffed up and I saw a scrape on his elbow. We think he must've fallen from the chair. The nurses check on him and keep me updated. Even though the place is not crowded and they set up activities, they still need to do better.

4/5.00 Published 8 years ago

"Quality Care and Kindness"

Everything is going well. They're taking good care of her, and she's happy here. Her family is pleased with everything they've done for her. The community looks nice, and the people are kind.

5/5.00 Published 8 years ago

"Amazing Care at Pacifica in Henderson!"

We can't thank you enough for recommending Pacifica in Henderson for our mom! Trudy and Lora are absolutely fantastic, and the entire staff is too! They've made a huge difference in our mom's life.

5/5.00 Published 8 years ago

"Great respite care experience!"

My mother stayed for respite care for eight days. She was nervous about her first time away from home but ended up loving it. Everyone was kind and friendly, and they took wonderful care of her. She enjoyed the activities and entertainment. I will use their services again. I toured the facility beforehand, and it was spotless. Everyone, including the maintenance people, was so friendly. I can't say enough nice things about them.

5/5.00 Published 9 years ago

"Lovely place to live!"

The grounds and cottages at Pacifica are well-maintained and lovely. The caregivers at the Red Cottage are very sensitive to the needs of the residents, friendly, and keep me informed of any additional items required. They do everything possible to make life comfortable for the residents. The rooms are clean, well-lit, and feel like a vacation room at a hotel. The menu selection is wonderful and varied, and the chef does a great job. All the staff members are friendly and helpful. The activity director does a great job encouraging residents to participate in activities. My brother is content and happy living there and has not indicated he wants to return home. These positives would rate this place 5 stars. A few suggestions: It would be helpful if the sales staff reviewed or summarized the checklist and resident agreement in advance with the responsible parties. Due to the volume of paperwork, many answers to my questions were already in these documents. Providing a Q&A summary for prospective clients would be beneficial. Also, the point system was confusing. I requested specifics on what items are included and their point values. A new program generates the point total, but no specifics were provided. It would also be helpful to talk to the caregivers about the number of personal items (like shirts and pants) that should be brought. Initially, I was told to bring about 5 of each, but later learned more were needed. Overall, I rate this place 5 stars. The positives far outweigh the areas needing improvement, which would make the transition smoother for the responsible party.

4.5/5.00 Published 9 years ago

"Great place with caring staff and lots of activities!"

Best place for Mom! Every staff member really cares about the residents! The nurses and med-techs are great! They treat each resident personally and get to know them! There are many activities for the residents.

0.5/5.00 Published 10 years ago

"Care Warning: Negligence and Unhappiness in Assisted Living Facility"

Like some others have noted, staff members share gossip and creat stories to get others in trouble. Some workers are unable to fluently express themselves in English, posing a safety issue. Additionally, the refrigerators are not neatly maintained, with employee's personal belongings placed inside - which is not sanitary. My friend, who stays there, is perpetually upset due to her unhappy living conditions. Despite the attractive promises made by management at the onset, they seem indifferent to her after she moved in. Underpayment of workers contributes to these issues - it's a classic case of "you get what you pay for". The facility has lost its rating due to negligence. Avoid this place; it's wrong to act as their cash cow while your beloved ones are going through a tough time.

4/5.00 Published 10 years ago

"Loved this community for my mom’s well-being."

I really liked this community for my mom, but the rooms were too small. They didn’t have 1-bedroom/living room choices. Overall, it was friendly, clean, and residents were happy.

1/5.00 Published 10 years ago

"Extremely Disappointed: Staffing and Quality Issues Need Resolving"

The staff at this assisted living are overworked and underpaid. The monthly charge is too high. The food doesn't taste good. My mom lives here and every time I come to visit, I notice she's in someone else's clothes. I've also overheard employees talking and complaining loudly, in front of all the residents. There are never any fun activities planned. All the residents just sleep in the television room. There are too many different caregivers who don't have answers about my mom's situation. If this doesn't change, I'll move my mom somewhere else.

5/5.00 Published 11 years ago

"Grateful for the wonderful support!"

We had a great experience finding a place for my mother, thanks to referrals from A Place for Mom and our advisor, Coy. After touring The Cottages (now Pacifica) and talking with the Director, Emily, and Sales Advisor, Karen, they helped us with referrals and information to make the process easier for our family. They really helped my mother transition into assisted living. After visiting for about a month and a half, it’s been wonderful each time because of the friendly support for my mother's care.

2/5.00 Published 11 years ago

"Overpriced assisted living, poor service and terrible food"

My mom lived here until her death about four years ago. The costs were really expensive and the services were terribly lacking. The meals were awful, even though I grumbled about it a lot. It was simply awful. I had no other choices for her, so this was where she had to stay.

Pacifica Senior Living Green Valley

Address
2620 Robindale Road
Henderson, NV - 89074

Website

Email

Telephone
(702) 992-0000

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