The Wentworth of Las Vegas
Anonymous
"Mixed Feelings on Assisted Living Experience"
Here’s what’s up with the assisted living place: My mom got there in June 2023. They said the van for going to fun places, doctor visits, and shopping would work in a month. But even after they got the van ready by the end of the year, there was no one to drive it. So, my mom had to pay extra or ask others for rides, which should’ve been covered already. Then, there’s safety stuff. At first, my mom could walk in anytime. Now, if she comes back late, like after 8 or 9 at night, she has to wait outside until someone unlocks the door. And there’s no one watching the place all the time. I’m also worried that if there’s a big emergency, people might not be able to get out fast unless a worker helps. Also, they don’t have fun things to do every day. They have some stuff going on, but not all the time. A lot of my mom’s buddies have left, and it feels kind of lonely there. We don’t want her to get sad. She’s doing better now, so she doesn’t need to stay there anymore, and we’re planning to move her out.
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Anonymous
"Overall positive experience."
I'm happy with the clean rooms and helpful staff. Not fancy, but it works well. Dad made a friend
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Anonymous
"Nice place but short-staffed; irregular cleaning; mixed staff attitudes; noisy."
Nice place, short-staffed, irregular cleaning, mixed staff attitudes, noisy surroundings.
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Ernie
"Mixed Feelings on Escalante at The Lakes Tour"
We went to check out Escalante at The Lakes, and it was alright. The people working there were nice. But, the building didn't seem like it was taken care of very well.
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anonymous
"A Look at Escalante at the Lake"
We visited Escalante at the Lake and it was really nice. They recently fixed it up and it looked awesome. There were pathways to different apartments and things like that. It was just a bit far.
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Tandy K
"Mixed Experience at Assisted Living Facility"
I visited this place for a tour. The usual guide wasn't available, so I was helped by the Party Director. She was friendly, but it felt strange because of the change in ownership. Also, they had fewer staff members due to this.
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Shari
"Poor management and cleanliness concerns at living facility"
This living facility has had problems with stuff like giving out the wrong medicine, not having tasty food, and not enough employees. Plus, they're really bad at returning phone calls. The bosses at the facility are doing their best, but the bigwigs above them don't seem to care. It's really hurt the place since a big company bought it. The part of the facility where people with memory problems stay isn't as clean as it needs to be. It'd be great if they could slap on a fresh coat of paint and clean up the furniture. A lot of rooms in the memory care area don't fit wheelchairs very well.
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Anonymous
"Needs Better Staff and Tastier Food"
The people running the place should act more professional. They don’t check back with us enough, and it seems like they don’t really care about our needs. Also, the meals they serve aren’t very good.
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Anonymous
"Dated and poorly maintained; didn't like it much."
Assisted Living Facility Fails to Impress: Old and Untidy
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DS
"“Friendly Staff, Some Turnover: Overall Nice Environment”"
Escalante at the Lakes has a really nice staff, but sometimes they change too much, which makes it hard to keep things consistent. Overall, it’s a good place for my mom.”
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Anonymous
"Warmly Recommended Assisted Living Community"
I haven’t talked to many staff members, but some have been really helpful. A caregiver, who helped us move in and the health director, were all great! Another lady, was also helpful. I’m not sure if she’s still there, but she gave us a virtual tour. We noticed other residents wandering into my mom’s room. I wonder if that’s common in memory care. My sister, who knows the community better, wondered if the doors could be closed. Maybe it’s just how residents are? My sister also mentioned that during my mom’s meal, she got half a slice of bread instead of a whole one. It’s a small thing, but it matters. Overall, I’d recommend this community to others.
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Anonymous
"Cozy and welcoming assisted living facility with friendly staff."
I wasn't expected, but they quickly showed me around. The place feels cozy and enjoyable, and everyone seemed pretty happy. It's definitely one of my top three choices.
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Anonymous
"Cozy Wentworth Lacks Tidiness, Didn't Feel Suitable"
I visited The Wentworth while searching for a new home for my family member. I felt the place was rather cozy, but it didn't quite hit the mark on cleanliness, and I found the layout a bit confusing. I just couldn't picture us settling down there.
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Anonymous
"Community Fails with Aggressive Levels, However Good for Dementia"
My Dad only stayed at this place for two weeks. From the start, they were told about his aggressive behavior, but they insisted they could handle him. They also charged a large, non-returnable community fee of $3,000. Shortly after, I began to question whether they really understood his condition. When Dad's behavior turned aggressive, they just sent him to the hospital and told us he couldn't come back. I think they could've handled this in a more professional way. I wouldn't advise anyone whose family member is aggressive to choose this place. On the other hand, it might work for those suffering from just dementia. The place is secured and has a little locked outdoor area. Staff here really pays attention to the residents.
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Anonymous
"Planning to Move Mom Here"
I met with the Director of Sales/Marketing. She was very friendly, helpful, and knowledgeable. She gave me a full tour of the facility. We plan to move my mom here as soon as her assessment is completed.
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Anonymous
"Memory Care Offered"
I visited different communities while searching for a place for my sister. When I came here, I was impressed that they offered memory care. This means she can stay here if she needs that type of care. They mentioned a multi-million dollar renovation, but everything felt a bit somber to me. Overall, the accommodations were acceptable.
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Anonymous
"Well-Kept Community with Friendly Staff"
This community is very nice. It has been renovated in the past few years. The place is very clean with no odors and is very well kept. The staff is great, very nice and attentive, making you feel welcome anytime you are there. The food is very good. My friend's husband heard about a woman who did a lot of research before deciding to place her husband here soon, and that convinced my friend's husband.
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Anonymous
"Excellent Care and Value for Families"
I’m really happy with the care at this community. The staff is caring and always keeps me updated on how she’s doing. The place is clean and well-maintained. She enjoys the variety of food on the menu, and they encourage her to join activities. We believe other families would like this community because of the great care and value they offer.
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Anonymous
"Happy with Mom's Care and Environment"
I'm very happy with the care my mom gets from the kind staff at this community. The place is always clean, and the menu has a lot of appealing options she really seems to enjoy. There are plenty of activities for her to join in, too. I’d recommend this community for the good care and great value.
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Anonymous
"Mixed Feelings on Assisted Living Tour"
I took a tour of this place. It was mostly good. The community seemed clean and neat. The people working there were friendly, and they helped us with our questions. Overall, it was okay, but it wasn't the best for my in-laws.
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Anonymous
"A Little Impersonal"
The place is really big, but it feels a bit impersonal. The staff is nice, even though there aren’t enough of them for such a large community. My friend feels overwhelmed because of the size. On the bright side, it’s clean and well-maintained. They provide transportation to doctor appointments and even take her to the hairdresser. She’s not interested in the activities they offer, but I hope they can encourage other residents to participate.
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Anonymous
"Wonderful facility!"
My loved one's stay is going wonderfully! The facility has two levels: the bottom level is a great memory care unit, and the upstairs is an assisted living unit. Both units give residents a lot of freedom. The staff are very attentive and take excellent care of her! She has many opportunities to join activities, like the recent luau party or the bus trip last week. Even though the rooms are shared, they are very large, so my loved one can still live privately.
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Anonymous
"Mom Is Happy!!"
My mother is doing well since moving into The Wentworth. She likes that everyone is nice and has made many new friends. She's attended movies, bingo, and socials. She likes the friendly atmosphere and is happy with the lady who does her hair. She wishes there were more fish on the menu as she’s not a big meat eater. Other than that, she enjoys the atmosphere, and we are happy with our choice.
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Anonymous
"Great Place for Mom!"
My mom just moved into this community. At first, she had a bit of trouble adjusting, but things are getting better. I like that she is starting to enjoy her meals and becoming more social with the other residents. I do wish the staff would do a better job of encouraging her to get more involved with activities and join some of the trips they take.
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Anonymous
"Needs More Activities for Residents"
The Wentworth of Las Vegas is a nice place for my mother, and we are happy with it. They don't have enough activities, though. They should have more things for the residents to do. The meals are fine from what I have seen. The care my mother gets is good but could be more personalized.
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Anonymous
"Absent Reception Desk, Lackadaisical Approach"
There's never anyone at the reception. They just aren't sharp.
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Anonymous
"Wonderful Place with Caring Staff!"
My grandmother is doing great since she moved to The Wentworth. It's a wonderful place with very passionate staff. All the residents we talked to seemed really happy. The place is clean, and they offer a large variety of activities. The atmosphere is very positive.
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Anonymous
"They Provided Amenities"
My friend liked this community too. It had carpet and was recently renovated. Unfortunately, they didn’t have any available spots, and their prices were higher. They offered a shared unit for $1600, but that wouldn’t work for her. The smallest studio cost $2200. We visited the room, and she’d have to pass another person’s bed to get to hers. Rent included meals, housekeeping, transportation, and linen services.
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Anonymous
"Visited a New Community"
I visited this new community and observed meal offerings and activities. The interaction was positive, but the location was too far.
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Anonymous
"Excellent Care and Support at This Community"
My father received excellent care at this community. The staff was very nice and caring. They provided great meals with a lot of choices. The activities were wonderful when he wanted to join in. He did move to another community for different needs, but I highly recommend this one for its great care.
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Anonymous
"Thriving Oasis"
I’m thrilled with the facility. The staff is friendly, the place is clean, and there are great activities for residents.
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Anonymous
"Nice overall!"
This place is super clean, and the staff I've met are friendly. My grandma enjoys some of the food and loves playing bingo. It's a bit pricey, but I'd still recommend it.
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Anonymous
"Great Entertainment!!"
I am very pleased with my experience at this community. The activities were wonderful, with live entertainment and different movies every night. The staff listened to my needs and made changes based on my suggestions. I highly recommend this place!
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Anonymous
"My Mom's Care"
My mom is very happy here. The staff is wonderful and caring. The meals are very good, and she likes the variety. There are great activities for her. I highly recommend this community to other families for great care.
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Anonymous
"Helpful staff who go out of their way to assist"
The staff at this assisted living facility is really helpful. They always go out of their way to assist residents and make sure everyone's needs are met. Their kindness and support make a big difference in daily life here.
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Anonymous
"The community is lovely and worth considering!"
My mom recently moved into a new wing at this older community. She stayed there for about three weeks, but unfortunately, they didn't offer enough activities to keep her busy. They didn't deliver on their promises. However, I think things have improved since she moved out. On the bright side, the food is delightful, and the community is well-maintained. I recommend checking out this community.
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Anonymous
"A Great Tour of the Facility"
My tour of the facility went really well. Everything was nice and well taken care of. The staff was very friendly and gave me lots of good information. They answered all my questions. This place is more for people who need assisted living. My mother doesn't need much help. It's a nice community for someone if it fits their needs.
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Anonymous
"My Father Thrives"
My dad is doing great at this community. They take good care of him and meet his needs. I’m happy with everything they’ve done for us. It’s been a pleasant experience—a nice facility with kind staff.
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Anonymous
"Waiting for Improvements"
My dad lives in this community, and it's clean and well-maintained. The staff treats him kindly, and I have positive things to say. However, the meals could use more options and larger portions at times. Unfortunately, there aren't many activities available. Overall, I hope things improve once my dad moves into a new room.
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Anonymous
"5 stars for The Wentworth!"
The activities at The Wentworth keep my mom very social. I tried the food once and it was good; my mom has no complaints. The staff are attentive and keep me informed about my mom's care. The community is very clean. I would recommend it to family and friends.
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Roy Kelly
"They Rescued Me"
I've been here for a year and a half. Before, I was in a tough spot, but the staff rescued me. I really like living here because the management solves problems well and makes you feel good about the results. Plus, the location is perfect for my scooter, and the scenery is beautiful. The community upgrades make me very happy.
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Anonymous
"Great facility, my mom loves it there!"
They are renovating the place and still have some work to do. Overall, it’s a great facility, and my mom really likes it there. My sister visits a lot since I live in a different state. My mom and sister haven’t complained about anything at the facility.
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Anonymous
"Caring Staff and Family Atmosphere"
The Wentworth feels like a close, family-like community. The staff here is caring and compassionate, and they do an amazing job with the residents. I especially appreciate the one-on-one attention they give each person.
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Ken Derentz
"Great with a few changes"
I moved my dad to Wentwork recently. He really likes the food and staff. But there's no orientation or check-in process for new residents. I had to ask questions to figure things out. No staff introductions unless you seek them out. Once the sales rep closes the deal, you never see her again. It'd be better if they introduced the facility and staff. Also, there's no check-in or check-out procedure, so anyone can come and go without anyone noticing. My main concern is that someone could take my dad out without questions. After 5 PM, there's no one at the desk, and even when someone's there, they don't ask questions. With better security and orientation, it could be a great place.
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Anonymous
"Things Are Going Well"
We've had a great experience at The Wentworth of Las Vegas. Mom hasn't complained about anything, so things seem to be going well.
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Anonymous
"Wonderful, friendly staff and a great experience overall!"
I thought the people at The Wentworth of Las Vegas were really friendly and welcoming to my mother-in-law. The food is great, too. Since it's a small place, it feels homey. I would definitely choose this place for her permanently if I could afford it. My mother-in-law has only good things to say about living there. It has been a great experience for us, and she is very happy here. I would highly recommend The Wentworth of Las Vegas to anyone who can afford it. It's a really nice place!
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Diana Longo
"Exceptional Care and Support at The Wentworth of Las Vegas"
My brother has been in the Memory Care Unit for 11 months. The care and compassion at The Wentworth are outstanding. The amenities, food, activities, and cleanliness are all great. As a family, we always feel welcome; the staff knows our names, and the director reaches out if we need anything. We feel involved and informed. Recent changes have been very positive, like room renovations, outings for the Memory Care residents, an amazing chef, and upgraded staff. All of this helps make a tough situation a bit easier to handle. Given the same difficult situation, I would highly recommend The Wentworth of Las Vegas. Even though it’s a long drive for us, the level of care and commitment makes it all worthwhile.
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Sharon M.
"The Perfect Place for Our Mother"
My sister and I searched for an assisted living and memory care facility for our 87-year-old mom, and The Wentworth is perfect. Mom has been there a little over a month, and she’s really happy. The caring staff is wonderful—kind, helpful, and so patient. Mom used to live alone, and we were always worried about her. Now, it's a huge relief knowing she's so well cared for. Everyone, from the Director to the nurses and caregivers, has been amazing!
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Anonymous
"Mom is happy and well-cared for at Wentworth"
The Wentworth of Las Vegas is a great place. I’m really happy and feel comfortable having my mom there. I don’t think there’s much they could do to make it better since they’re already doing an excellent job.
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Anonymous
"Totally Impressed and Very Pleased"
We are very pleased with this place. The staff is very caring, and they have plenty of helpful people around at all times. My loved one has settled in really well, and I’m totally impressed. They make an effort to befriend the residents and encourage them to interact kindly with each other while keeping a close eye. The food choices are good, and they make sure everyone gets the right meals for their needs, like diabetic or soft diets. Each table seats four people, so it feels cozy, with nice tablecloths to make it comfortable. They put a lot of thought into everything. Everything is easy for residents to access, and they even make shadowboxes with things residents love, showing off their personalities. The costs seem fair, though you do need to bring your own toiletry supplies. There are large TVs, strong security, and a safe, pleasant outdoor area. Overall, it’s a wonderful place!"
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Anonymous
"Great place, but communication challenges."
The Wentworth of Las Vegas is a great place overall. However, communication can be a bit challenging due to language barriers. While the general areas are kept clean and spotless, some rooms might need a little more attention. Patients who live there notice this, even if the general public doesn't.
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Shelly
"It’s clean but the personal spaces could use more attention."
The place is quite clean, but personal spaces need more care. The staff is friendly, and activities are abundant. However, my loved one isn’t a fan of the food, and portions are small. Our decision was influenced by Sheila.
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Family Member
"Mixed Feelings: Assisted Living Review"
The food's just okay, but everything else is awesome! My grandma loves it there. They're really good at keeping us updated about what's happening. We picked them because they're licensed for proper assisted living in our state.
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Anonymous
"Dismal Changes in Staff and Care Quality"
I remember when this place used to be amazing. All the staff that helped me move my mom in, like the director, nurse, and guide, have left. They took with them some of the care staff that I really trusted. I was left in the dark about these changes. The people who replaced them just don't seem as friendly or caring. The activities and meals are okay, however, there's been a significant drop in entertainment lately. I have seen some really poor care and nursing staff - once, my mom was left without being attended to for almost two days. The newer staff from the secure section seemed to be making improvements, but I'm not too hopeful anymore. Two nurses have been trying their best to help. But, given how the rest of the staff is treated, I'm not sure they'll hang around much longer. If you want your parents somewhere safe and loving, I recommend looking elsewhere. I am, along with many other families in search of better options for our loved ones.
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Mark
"Warm, friendly place for Mom"
Brought my mom here for a tour last week. She had a fall recently and was in rehab for a few weeks. Now, at her age in her late 80s, we both know she can’t live alone anymore. We visited on a weekend, and Chris, the marketing person, was very friendly. He spent a lot of time with us, really cared, and gave us helpful advice, explaining everything clearly. My mom has now moved in, and so far, everything’s been great. She’s even starting to make new friends.
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Anonymous
"Convenient Location and Helpful Staff Make Wentworth Assisted Living Good"
We recently moved our family member into Wentworth Assisted Living. What attracted us was their ground-floor room availability due to his difficulty with stairs. The building appeared well-maintained during our visit. Danielle assisted us, and she was exceptionally helpful. Overall, our initial impression is positive.
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