Champlain Valley Senior Community
N. F
"Peaceful care with scenic views at Champlain Valley Senior Community"
Searching for long-term care for loved ones can be overwhelming. Our family found Champlain Valley Senior Community in Willsboro, New York. Our father has dementia and needed care we couldn't provide at home. The staff at Champlain Valley are kind, compassionate, and caring, everything you'd want for a loved one's care. The facility is beautiful, clean, peaceful, with a lovely view of the Bouquet River. Living out of state, we appreciate the staff's regular updates on his condition. Champlain Valley is a gem of North County.
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Elizabeth D
"Helpful Staff and Well-Maintained Facility at Champlain Valley Senior Community"
The staff at Champlain Valley Senior Community has been very helpful. They care about residents, showing kindness and patience. They respond quickly to needs. The facility is attractive and well-maintained.
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Eileen F
"Understaffed Assisted Living Facility Falls Short on Care"
The place looks nice, but not enough staff for care. Rooms are big, but staff are overworked. Safety is an issue because they can't check on everyone. The person I talked to was busy and overwhelmed. The staff are doing too many jobs. They need better staffing and less residents. Some staff are good, but overall not a good experience.
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Deb S
"Amazing staff and meals, great activities despite challenges"
The staff are amazing, truly earning 10 stars. Our loved one really enjoys the meals and dining services. Despite everything happening, they still have a great time with the activities.
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Anonymous
"Safe, Supportive, and Well-Managed Facility"
We looked at all the local memory care options for our mother when her dementia made it too hard to care for her at home. CVSC offered the best care at a fair price, in the most comfortable and safe environment. She was always well cared for at CVSC. The staff were friendly, skilled, and involved with all the residents. They made sure to adjust to each person's needs while keeping everyone safe; it's not a one-size-fits-all place. The staff and management were great about keeping us updated, whether it was about changes in behavior, minor injuries, or hospital visits. Importantly, they followed strict COVID precautions, and the building stayed COVID-free while other places didn’t. When our mother’s time was near, CVSC supported our family well. Hospice was called in, and thanks to CVSC's special license, the hospice nurses worked smoothly with the regular staff. The hospice team said CVSC’s end-of-life care was exceptional and the best in the area. We believe that’s true!
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Nancy
"Wonderful care, homey atmosphere, and great prices in Willsboro"
My parents lived at CVSC for almost six years, and the staff felt like family. I never worried about their care. The place is beautifully decorated and feels very homey. The prices are great too. It’s a real gem in Willsboro!
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Anonymous
"Perfect Choice for My Friend's New Home"
This place was the best choice for my friend. He’s really doing great here. Before moving in, the staff holds a meeting to learn about the new resident's likes and dislikes, which I thought was really nice. The room feels like a real apartment, and it's really spacious. The staff is wonderful; they know everyone by name and are super friendly. They even visit with my friend often. He enjoys the activities and social times a lot. The food is really good too—he’s even gaining some weight, which was one of our goals. I’d definitely recommend this community.
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Anonymous
"“Caring and Clean Memory Care Facility”"
My family member is in their memory care unit, and I believe they’re doing a great job taking care of her. The staff is friendly and pays attention, and the facility looks clean and nice. We’re very happy with them overall.
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Anonymous
"Excellent Memory Care Unit"
My family member stays in their memory care unit. Overall, I believe they've done a really good job caring for her. The workers are nice and pay attention, and the place is clean and looks good. We're happy with them overall.
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