Sunrise at Fleetwood
Maria
"Workers Provide Excellent Care At Clean, Attention-Oriented Facility"
The workers tried very hard to make the change smooth for my mom. They paid attention to everything she needed, the place is very clean, and the food is tasty. They take good care of the people living there and show a lot of attention to each of them. I would tell others to definitely consider this place.
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AC
"Review: Poor Quality, Overpriced City-Assisted Living Facility"
I would advise against this place if you're seeking an affordable facility close to the city. Our choice came down to it due to its nearness, cleanliness, and professional demeanor.
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anonymous
""Nice Place, Good Staff but Needs More Activities and Workers""
The building is well-made and comfortable. It feels cozy and the staff are nice. But, they don't have enough workers most of the time. My mom stays in the reminiscence section which doesn't have much going on. Although, their medical care is pretty good. I actually like the staff they have and would tell others about Sunrise of Fleetwood.
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anonymous
Katherine H
"Workers Care for Elderly Like Their Own Family"
The workers are really patient and they take care of the elderly like they're own kin. Extremely compassionate.
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SM
"Decent Place but Needs More Staff, Particularly Spanish Speakers"
The food here is great and they stay active with plenty of things to do. They could have more staff around but they make up for it by being friendly. The price is a bit high. We chose to come here a few years ago because it seemed much better than other places and they gave the option for hospice care. It would be helpful if they had more Spanish-speaking staff.
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Anonymous
"Good Tour, But Facility Not the Right Fit"
The tour was good, but the place didn't suit us.
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Maria B
"Unimpressed with Sunrise Fleetwood for Daily Assistance Needs"
Sunrise at Fleetwood isn't a good fit for someone who requires assistance with everyday tasks. The staff isn't considerate, the meals aren't appetizing, and there are just too many disruptive activities throughout the day. My sister can hardly wait to return to her room at bedtime!
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anonymous
"Impressive Location and Service at Sunrise of Fleetwood"
While the location of Sunrise of Fleetwood is impressive, the facility itself is also quite pleasing. My family member, during her short stay, enjoyed a positive experience.
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BD
"A Good Suggestion for a Clean, Friendly Senior Living Facility"
The place is tidy and spotless and the workers are really nice and ready to assist. There are fun events to join and the meals seem yummy, but my family member hasn't said anything about those yet. If you ask me, I'd suggest this place to people because of my own experience over there.
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anonymous
"Surprisingly Disappointing Assisted Living Facility Despite Appealing Features"
This place is terrible. Even though the meals seem appealing and there's a lot to choose from, and there's plenty of stuff to do like using the library or chilling in the main area. The outdoor space is decent too. But despite all these, I wouldn't suggest this spot for anyone based on what we went through.
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Dianne
"Zero Star Review: Terrible Care and Food, No Refunds"
I wouldn't even suggest this place to someone I hated. My relative was in a lot of pain, and they just called me to take them to the hospital. I ate lunch there twice, and both times the tuna sandwich was like rubbery glue. Not a single person in that place said sorry for not giving our money back, or for the lousy care they gave my relative.
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T. S.
"High Satisfaction: Excellent Care and Responsive Staff"
I would let others know that we've been happy with everything here. The care is excellent. The staff's understanding is the top thing about the place. I'd not wish for anything to be different here. They talk to us really well and the staff are quick to respond.
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Brenda Denham Harms
"Sunrise Fleetwood Fails to Deliver as Promised and Threatens Lawsuit"
I switched my elderly mother in her 90s from her old care facility, which she'd been with for 14 years, to Sunrise Fleetwood Assisted Living because they promised better services. However, after just a few days, they made an error and decided she needed to be in their memory care section instead, which I did not like at all. So, I moved her out. Now, they're threatening to sue me for not giving a 30-day notice. I'd already paid a non-refundable $4500 "community fee" (not including the cost of moving), and they confessed they didn’t follow their usual procedures before accepting my funds. It's your decision to deal with such a company during these emotionally tough times.
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Anonymous
"Great Choice for NYC, But Too Pricey for Us"
was good, but a bit costly for us. However, it was an excellent choice for New York City.
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J. Greco
"Highly Appreciative Review of Sunrise at Fleetwood Facility"
From the second I walked into Sunrise at Fleetwood, I felt a warm welcome. I felt that same friendly atmosphere each time I visited. By the time my Mom joined Sunrise at Fleetwood, she was in the late stages of Alzheimer's Disease. Still, the staff made every possible effort to involve her and make her feel part of the community. She felt so at ease, she believed the staff and other residents were her own family. The staff at Sunrise at Fleetwood are exceptional people who must truly enjoy what they do, as they bring a cheerful, positive attitude to the job every day. A big thank you to the staff at Sunrise at Fleetwood!
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Anonymous
"Great Staff and Activities at Assisted Living Facility"
We really liked the visit we had at the place for taking care of my mom and dad. The workers there were friendly and could answer everything we wanted to know about the kind of help they could give. They had a lot of fun things for people living there to do. We think other families should definitely use this place if they need somewhere for their family to be taken care of.
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Anonymous
"Good Care at Assisted Living, Need More Activity Engagement"
The workers here are really nice. Getting in and doing all the paperwork was easy. I think my family member is happy here. They're being looked after well. But, I wish they would try a little harder to get involved in activities.
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Anonymous
"Experiencing a Horrible Time, Staff Unhelpful, Community Run-Down"
This place is horrible! They've thrown me in here, left me to struggle to adjust. Nothing feels right and the staff aren't exactly angels either. The place looks good from afar, but on closer look it's clearly run-down. I'm having a terrible time here.
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Anonymous
"Relative Enjoys and Feels Safe in Wonderful Community"
My family member really enjoys living at this place. She has quickly adapted and it seems she truly likes it. We know she is kept safe and taken good care of here. The community is beautiful with nice folks. It's a wonderful place to live.
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Sunrise at Fleetwood
Amenities:
- Trained staff available 24-hours a day
- Daily physical fitness, creative, social, learning and spiritual activities, scheduled group trips and resident-sponsored clubs for a variety of interests
- Up to three delicious, well-balanced meals served daily featuring a variety of menu choices with snacks available throughout the day
- Monthly wellness visits by a licensed on-staff nurse
- Weekly housekeeping and daily trash removal
- Weekly personal laundry
- Social and educational programs for families
- Scheduled resident and family meetings
- Gracious accommodations with a variety of floor plans
- Maintenance of building and grounds
- Licensed nursing staff available 24 hours a day
- On-site rehab available
- Pets are welcome
Address
500 North Columbus Avenue
Mount Vernon, NY - 10552
Website
https://www.sunriseseniorliving.com/communities/sunrise-at-fleetwood/overview.aspx
Telephone
(914) 816-4498