Assisted Living Facilities

Sunrise of Mill Basin

2.8/5.00 - based on 52 reviews
5 stars
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1 stars
0/5.00 Published 7 months ago

"Superior care and service at Sunrise's Mill Basin Facility"

My cousin stays there, and he received excellent care, especially with his previously uncontrolled diabetes. The place is neat and the workers are amicable. After touring around 4 different venues, we finally settled between 2 Sunrise homes. But, the Mill Basin one simply felt more convenient.

0/5.00 Published 9 months ago

"Review: Unwelcoming Staff and Leadership During Visit"

I wouldn't suggest this place to anyone else. When I visited and saw the place, the people in charge and the helpers didn't make me feel welcomed.

0/5.00 Published 10 months ago

""Pleasant Staff and Environment but Subpar Care at Sunrise Facility""

The employees are real nice and gave us lots of information. We picked Sunrise of Mill Basin mostly because it's in a peaceful area and they appeared neat and supportive. They paid attention and tried to assist with my dad.

0/5.00 Published 10 months ago

"Mom Content And Happy In New Assisted Living Facility"

My mother moved here three weeks ago. At the start, she'd phone me all the time. Now she doesn't call at all because she loves it here! She's being well taken care of and she's found new friends. I feel really good about choosing this place for her.

0/5.00 Published 10 months ago

"Wife's Mobility Improved Remarkably at Assisted Living Facility"

My wife moved into this facility three months ago needing a wheelchair for mobility. But within just two and a half months, she doesn't even need a walker anymore!

0/5.00 Published 11 months ago

"Quality of Care and Facilities Deteriorating at Sunrise at Mill Basin"

I've been staying at Sunrise at Mill Basin for several years, and it appears their focus is more on profit than the well-being and satisfaction of their residents. My wife left for a week, but they still billed us for meals and additional services. When I voiced my concern to the director, he essentially told me to deal with it or leave. Consequently, I plan on relocating soon to a more accommodating facility where resident care is of utmost value. The maintenance at Sunrise at Mill Basin has been declining, notably the quality of their food. Furthermore, they're understaffed and incapable of adequately attending to all the residents. Especially during the overnight shift, finding assistance for residents is challenging.

0/5.00 Published 1 year ago

"Dreadful Service and Unimpressive Tour of the Facility"

Felt like an unwelcoming and indifferent location. They hurriedly walked me around the place and poorly detailed their amenities. The encounter was quite awful.

0/5.00 Published 1 year ago

"High Praise for Sunrise of Mill Basin Assisted Living"

My family member lives at Sunrise of Mill Basin now, and everything's been really good for her there. Getting her moved in was super easy. The people who run the place and the ones who sell the rooms are top-notch. The workers who look after her are kind and always cheerful. The food is really good, and the places where she eats are too. This place is run very well. If anyone asked me, I'd tell them to pick Sunrise of Mill Basin for sure.

0/5.00 Published 1 year ago

"Uncaring Facility and Unhelpful Daytime Staff"

Nobody at this place cares for my mom properly. The person at the desk during the day doesn't help out, she's the worst.

0/5.00 Published 1 year ago

"Great Staff and Exceptional Receptionist at Facility"

The folks working here are nice and really good at their jobs. I've seen them take good care of the people living here. The lady at the front desk is awesome. [Name removed] is really polite, nice, and represents your place very well. She's a gem.

0/5.00 Published 1 year ago

"Review: Sunrise of Mill Basin Staff Not Helping At All"

The people working at Sunrise of Mill Basin haven't done anything to meet my needs.

0/5.00 Published 1 year ago

"Terrible Assisted Living Facility In Our Area"

Worst in our locality.

0/5.00 Published 1 year ago

"Neglected Needs and Unwelcome Atmosphere at Assisted Living Facility"

This place is not welcoming at all, particularly the concierge! The food is not nourishing or fresh. The nursing staff, mostly the doctor and wellness nurse, don't meet the resident's needs!

0/5.00 Published 1 year ago

"Poor Assisted Living Facility However Staff Makes Genuine Efforts"

Sunrise at Mill Basin isn't a good place at all. The employees try really hard to treat everybody like family. They do a great job answering questions and helping residents out.

0/5.00 Published 1 year ago

"A warm, friendly atmosphere with helpful and welcoming staff"

This place is super cool and feels like you're with your own relatives. Everyone is super nice and willing to lend a hand. The person at the reception desk is always smiling. Caregivers are excellent.

0/5.00 Published 1 year ago

"Unhappy with Negligence and Safety at Assisted Living Facility"

Nobody here is nice or helpful. We're upset she's here. We're worried about her safety and care.

0/5.00 Published 1 year ago

"Great Care and Staff at This Clean Assisted Living Home"

The workers here are really friendly, and everything is spotless. They take excellent care of residents. I encourage you to check it out! The folks in the main office are also really polite and helpful.

0/5.00 Published 1 year ago

"Irresponsible Staff and Dirty Assisted Living Home"

The staff don't care at all, and the place is filthy

0/5.00 Published 1 year ago

"Terrible Experience at Sunrise with Hostile Environment and Awful Food"

Sunrise is a terrible place. Everyone is hostile. The food is always awful.

4/5.00 Published 6 years ago

""

Sunrise is a beautiful facility, very clean and bright. The occupants have their own rooms, but the facility still had a nursing home feel to it. The apartments were quite small however. The staff was very accommodating and informative.

1.5/5.00 Published 6 years ago

"Nice Facility, But Subpar Care and Limited Activities"

My family member requires help to use the bathroom but often waits over an hour during the day for help. They promise care managers will assist, but that's rarely the outcome. It's important to bear in mind that older individuals are more susceptible to urinary tract infections. Being left for hours needing the restroom, often in tears, made her retain her urine and greatly increased her chances of developing a urinary tract infection. Although the building is nice, management and coordinators need improvement. Group activities are exclusive to a select few, and despite my continuous requests for my loved one to be included, she's often left alone in her room whenever I visit. This isn't right. While the facility and staff may seem good on the surface, they don't provide the level of care my loved one needs.

3/5.00 Published 7 years ago

"More Prompt Assistance Needed"

My family member feels happy and satisfied on some days. However, there was a time when they needed assistance in the bathroom. They repeatedly rang the bell, but no one came to help. They ended up waiting on the toilet for about an hour. This upset me greatly because I tried calling both my loved one and the nurses’ station, but no one answered. Overall, I wasn’t too impressed.

4.5/5.00 Published 7 years ago

"Comfortable and Caring Community"

My dad checked out this nice place. It looked clean, and the staff was friendly and answered all our questions about the care they provide. The meal menu looked good too. This location was farther than we wanted, but other families might find it perfect for their loved ones.

4/5.00 Published 7 years ago

"Big Community"

I felt this place was really big and a bit confusing for my loved one. It wasn't easy for her to find her way around or remember where things were. The staff, though, were very polite and helpful during our tour. In the end, it just wasn't the right fit for my sibling.

4/5.00 Published 8 years ago

"A Welcoming Home with Clean Spaces and Courteous Staff!"

Sunrise of Mill Basin stood out to me because it was really clean and neat. The rooms were spacious, and everything was arranged well. The staff and my tour guide were polite. I didn't get a free meal, but the ones they serve sounded tasty and healthy.

4.5/5.00 Published 8 years ago

"A Bright Spot for Everyone"

Sunrise of Mill Basin is a real bright spot for us. The place is clean, nice to look at, with beautiful views and a peaceful atmosphere. Everyone here, both the residents and the staff, are super friendly. It’s a joy to visit. Even though we’ve only been here for 2 weeks, everyone has been really helpful in making my friend feel safe and welcomed. The staff is working hard to make this move smooth, and they deserve a lot of praise.

4/5.00 Published 8 years ago

"Great place for mom; she loved it!!"

The people at Sunrise were really friendly and handled everything well. The place is super clean, and I think it's a good choice. Mom enjoyed the food. She doesn't live there anymore, but that's not their fault.

4/5.00 Published 9 years ago

"A Beautiful and Caring Facility"

Our parents recently moved in, and the facility is gorgeous and spotless. It feels like a hotel. The care managers are friendly and helpful, and the food quality is excellent. All staff members are warm and welcoming. The management ensures residents stay active. An orientation for new residents would be helpful. Overall, it's a premier assisted living facility.

4.5/5.00 Published 9 years ago

"Clean, Kind, and Welcoming Community"

I visited Sunrise of Mill Basin and was really impressed. The place was super clean and well-kept. The staff was wonderful and very kind. The residents were nice too. This is a great community. I can't comment on the value, care services, or activities right now. Overall, it's a nice place.

2.5/5.00 Published 10 years ago

"Upsides and Downsides at Sunrise Assisted Living Facility"

My mom's been staying here for a couple of years. The staff, who help her everyday, and the people in the kitchen are really awesome. They genuinely care and are respectful. I've been pretty satisfied with how the folks in charge of medical care and services have treated us. However, I faced some serious problems with the business office regarding crucial paperwork and payments, but those problems have been solved now. It's really important to thoroughly check your parent's forms, their emergency contact details, and their bills systematically. The head of this place, Sunrise, isn't exactly professional or understanding. I had to reach out to her boss and even to the major company to get some of my mom's important details corrected. It's crucial that your parent's doctor is linked to the hospital you've chosen, and luckily, the doctor at Sunrise takes great care of my mom as his "special" patient. They usually go to Lutheran Memorial, which appears to be a good hospital. Remember to consistently advocate for your parent’s care and keep a close eye on their well-being. Good luck!

3/5.00 Published 10 years ago

"Dream Sold, Nightmare Delivered at Care Facility"

Our stay at the assisted living place wasn’t too good and didn’t last long. They couldn’t give us the kind of help we needed. This confused me because they checked on my family member before we got there. It felt like they promised something wonderful but it turned out really bad. There were too many people in charge and not enough workers. It might be alright if you don’t need a lot of help.

4.5/5.00 Published 10 years ago

"Perfect resort-like environment with beautiful sunrise views."

I can't find anything wrong. The place feels more like a resort than a nursing home or hospital. You can see beautiful sunrises from both inside and outside. It was designed perfectly for its current use, which is a big plus.

4/5.00 Published 11 years ago

"Cozy outdoor area, nearby, personalized care, memory care unit."

The outdoor space was nice and cozy, and it was convenient being close by. They gave us a lot of personalized attention, which was great. Plus, they had a special memory care unit called Reminiscence, which was helpful.

4/5.00 Published 11 years ago

"A Pleasant Experience"

The place was really nice.

4/5.00 Published 11 years ago

"Comfortable and welcoming environment. "

This assisted living facility is like a beautiful house. The rooms are spacious and cozy. Staff are friendly and helpful. Activities are fun and keep residents engaged.

Sunrise of Mill Basin

Amenities:

  •     Trained staff available 24-hours a day
  •     Daily physical fitness, creative, social, learning and spiritual activities, scheduled group trips and resident-sponsored clubs for a variety of interests
  •     Up to three delicious, well-balanced meals served daily featuring a variety of menu choices with snacks available throughout the day
  •     Monthly wellness visits by a licensed on-staff nurse
  •     Weekly housekeeping and daily trash removal
  •     Weekly personal laundry
  •     Social and educational programs for families
  •     Scheduled resident and family meetings
  •     Gracious accommodations with a variety of floor plans
  •     Maintenance of building and grounds

Address
5905 Strickland Avenue
Brooklyn, NY - 11234

Website
https://www.sunriseseniorliving.com/communities/sunrise-at-mill-basin/overview.aspx

Email

Telephone
(845) 943-2527

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