The Bristal at Lake Grove
Anonymous
"Poor Management and Lack of Activities"
The Bristal used to be alright, but since covid hit, it's gotten worse. The people in charge aren't good at their jobs and aren't polite or professional. They didn't assist me when I needed to move my family member out, and they were really hard to deal with. It seemed like they didn't care about helping at all. Plus, on the memory care side, there weren't any activities for the residents. They were just sitting around all the time. I wouldn't suggest this place to anyone.
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Maryann
"Assisted Living Delights Mom with Caring Staff and Activities"
Mom is adjusting well with caring staff. Daily Bingo and new friends make her happy. On her birthday, her room filled with cards and flowers from other residents. She's gaining weight, only waits for escort sometimes due to wheelchair use. She enjoys monthly casino visits, wishes they were more frequent.
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Larry Toonkel
"Very loving and respectful"
My mom stayed in their Reflections unit. The whole staff was kind and caring. They always treated her and our family with the greatest respect.
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Anonymous
"Beautiful Place with Great Activities, but Pricey"
The building, grounds, and rooms are beautiful and amazing. The one-bedroom unit has a living room, bedroom, and kitchenette. They have nice activities too. I arrived just as a great reggae band was finishing up. People were greeting my tour guide, not the other way around, which felt genuine. One person thanked her for the reggae band, saying it reminded him of visiting Haiti with his wife. It’s expensive, $2000 more a month than other places without elevated care, but I guess you get what you pay for. My mom will visit, but it might be out of her price range.
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Paul F.
"You should definitely consider this facility"
Our family looked at several assisted living facilities for my parents. After visiting many, we narrowed it down to a short list, including the Bristal. Although my parents chose a different facility due to location, I still want to share our positive experience with the Bristal at Lake Grove. The staff member we interacted with, was professional and thorough during our multiple inquiries and visits. The facility itself is impressive, with top-notch services, accommodations, and staff. They’ve considered every detail to ensure seniors’ safety and enjoyment. Seriously consider this facility.
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M.Artale
"Very pleased with Lake Grove Bristal!"
The Bristal Lake Grove has been the perfect choice for my family. My loved ones adjusted wonderfully to the lifestyle there. From signing up to move-in, everything was smooth. The medical and personal care is excellent, and it’s clear we made the right decision. The staff is professional, truly caring, and they feel like extended family. My loved one is healthier, happier, and still enjoys a sense of independence. The place is clean, beautifully decorated, and the activities are great. While assisted living can be pricey, the value at The Bristal is undeniable. We’re so thankful we chose them!
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susan r
"Great place for Dad!"
After many months at home with aides, my mom could no longer care for my dad since his needs were too much. After a lot of research, visits, questions, and emotions, we felt good about bringing him to the Reflections area after seeing it and meeting the staff. We received wonderful support during the move and transition, and the communication with us was frequent and clear. my friend's helped us from our first meeting and welcomed us like family. the director of Reflections, was sharp, attentive, and caring. Two aides stood out to us, and we are especially grateful to them for the nurturing and quality care given to my dad, My dad lit up each time he saw them. The place was very clean, bright, and cheerful. During this emotional and tough decision, we knew he was well cared for here. As his medical needs grew, we had to move, but if we could have stayed longer, we would have. THANK YOU all for the care provided.
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Joseph Evans
"Dedicated Staff & Residents Treated Poorly at Assisted Living Facility"
The people living here, and the workers too, are treated terribly. Even though some staff work really hard to brighten the residents' day, nobody praises them. Instead, they only get criticized.
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Rosalie Curatolo
"Grateful for the caring staff at Bristal Assisted Living"
My family and I want to thank all the staff for making my mom feel so special during this tough time in her life. From the moment she walked through the door at Bristal, she felt welcomed. She is surrounded by so much care and love from everyone here.v
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Anonymous
"Comfortable Assisted Living with Expensive Care"
This place has nice living areas, a cool pool outside, a room for art, and they let visitors stay overnight. They even have a doctor on hand. My mom could transition from memory care here. Downsides: It's pricey, and the costs will keep going up with more care needed.
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Anonymous
"Great Staff and Amenities!"
I really liked the people working there and the info they shared about their place. They provide three meals a day and lots of fun stuff to do each week for everyone living there. Plus, they have a team to keep the place clean and tidy.
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Anonymous
"Great place for mom; highly recommend it!"
My mother is doing great here! I'm really satisfied. This community is well-kept and very clean. The staff is wonderful—everyone is nice and helpful. She gets to go on bus outings, and there are nice activities for the residents. It feels like home and has a good atmosphere. I'm happy with the care she's getting. I highly recommend this community!
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Geri
"Mom is Thriving at The Bristal!"
My mom lives at the Bristal in Lake Grove. She is doing great there. The staff takes care of all her needs. She feels very comfortable. She loves her beautiful, big apartment. She enjoys the food a lot! I am always happy when I visit and see her doing so well and being so happy. The staff is always very friendly. Thank you.
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Judith Murphy
"Wonderful Place for Seniors"
The staff here are amazing and super patient. The place looks beautiful. There are always fun activities going on. The dining room feels like a fancy hotel. There are lots of events and activities that include family.
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Judy Cronin
"The Bristal of Lake Grove - Best Care for Mom"
Mom has only been at the Bristal of Lake Grove for two weeks, but I can already see she’s doing better. The staff are amazing, super friendly, and really pay attention to everyone. They get to know each resident and their families personally. I’m so glad we picked this place for Mom. She’s in great hands, and I don’t have to worry about her anymore.
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Anonymous
"We Absolutely Love It!"
We love it. My dad is doing great there. He’s gained weight and is socializing more. He’s so happy and always clean-shaven. The place is spotless. Everyone I’ve met is super nice. It’s a better value than Sunrise, which was more expensive. They really take care of him. They call me for every little thing, like when he needed razors, and they got him some. They keep me very updated. I would recommend it to anyone.
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Anonymous
"Friendly and Helpful Staff"
My sister lives at The Bristal Assisted Living in Lake Grove. Overall, she's doing well. She does complain sometimes, but I don't think it's their fault. The staff there is really helpful, and it's a nice place.
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Anonymous
"Mixed Experience at The Bristal Assisted Living Facility"
At The Bristal, things have mostly been good. The place itself is great, always clean with no bad smells. The staff is friendly and professional. But, they increased my loved one's care level soon after moving in, which was surprising. Also, it's a bit pricey.
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