The Bristal at North Hills
Susan L
"Excellent care and friendly staff at Bristal North Hills"
I can’t say enough good things about the staff at Bristal at North Hills. They really get to know the residents and their families on a personal level, not just remembering names. My parents received excellent care, with all their needs being met. The staff is very friendly, always smiling, and greeting everyone warmly. Communication was great my calls were always returned quickly, and they kept me updated. There are lots of activities, the food is plentiful and tasty, and the place is always clean. My parents were in the wellness area and later my mom was in the memory care unit. Everyone there was so caring and attentive. I felt at ease knowing they were in such good hands 24/7.
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Anonymous
"Beautiful Place Near LIE Service Road"
This is a beautiful place right on the LIE service road.
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Anonymous
"Clean and Well-Organized, but Expensive"
The place was very well organized and clean. It was built specifically for assisted living, and you could tell. It seemed more expensive compared to others, maybe because of the location.
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Anonymous
"Warm Staff and Activities, but Rooms Small for Assisted Living"
Enjoyed the place, but the rooms are quite tiny. The staff was friendly and there were lots of things to do for the residents. It didn't really feel like the typical assisted living place.
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Niece Judy
"Friendly staff gave my uncle respect and attention he deserved."
My uncle lived at the Bristal in North Hills. While he was there, he became very popular, not because of anything special he did, but because the staff treated him with the respect and attention every senior deserves. They would greet him warmly and ask about our family. I’m really thankful to everyone who became his friend. From his niece.
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Anonymous
"Good short stay, friendly atmosphere"
My loved one had a good, short stay. Friendly atmosphere.
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Anonymous
"Disappointing experience at Bristal Assisted Living; lack of responsiveness."
Initially happy with Bristal, but experience soured post-deposit. Facility large; distant rooms inconvenient; cleanliness lacking; no pre-admission assessments. Director's absence; inadequate responses; pet fee surprise; chose different facility. Expected better care, disappointed with staff's indifference.
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Anonymous
"Great activities; my loved one is thriving at Bristol!"
The activities here are excellent. My loved one loves it. I was unsure at first— the sales team made me uncomfortable— but overall, Bristol is great. My loved one is really happy! They look so much better now compared to living alone.
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