Berkeley Square
Jane D
"Inconsistent Staffing at Assisted Living Falls Short of Expectations"
Some workers are really helpful, but others just do the basics. You'd expect a non-profit to have enough staff, but they always seem short-handed. There aren't plenty of aides available when residents need help with their call lights. This retirement place doesn't match up to what they say, especially for those in assisted living.
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Anonymous
"Queen-like Care and Beautiful Community"
My mother-in-law stayed here for her knee replacement rehab. They treated her like a queen! The people are great and the community is beautiful. We walked by the lake at sunset and sat near the gazebo watching people fish. It couldn’t be nicer! The therapy team was awesome and if she needs the other knee done, this will be her first choice for rehab.
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Anonymous
"HappyDaughterInLaw: Best Rehab Experience for My Mother-in-Law"
My mother-in-law stayed here for her knee replacement rehab. She was treated like royalty! The staff is great, and the community is beautiful. We walked by the lake at sunset and sat near the gazebo watching people fish. It couldn’t be nicer! The therapy team was awesome, and if she needs her other knee done, this will be her first choice for rehab.
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nothappycamper
"Dismal Experience at Assisted Living Facility Ends in Sorrow"
My dad passed away at this facility. I'm not convinced that the staff were truly invested in his welfare. This facility wasn't our preferred choice. He went there for recovery, but instead, his health rapidly declined under their watch. The nurses weren't helpful or polite when we asked questions or made requests on his behalf; they truly made us feel overlooked in the care process. When the social worker came as we were preparing to leave, instead of being considerate she insensitively indicated that my father would be stuck there for a long time. I sadly saw the fight leave him as her words hit. He passed away two days later. Thanks a bunch. I can only hope future patients find a better care home choice than this one.
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nothappycamper
"Avoid This Place: They Drained My Dad's Life Force"
My Dad passed away at this facility. It seemed like the employees didn't bother about it. This wasn't the place we initially wanted. He was sent there for therapy and during his brief stay, his vitality diminished. The nursing staff responded rudely to our family whenever we made requests for him. It was obvious that we weren't their main concern. The counselor showed up as we were about to leave, and rather than showing tact, she mentioned that he would be staying there for quite some time. I watched as my Dad's desire to keep living faded away. He passed away two days later. Well done, genius. I hope other families can find a better alternative than this.
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Customer
"Spotless and Growing: Loved the Neighborhood"
The place was really tidy, and it seemed like they were making it bigger. I really enjoyed the neighborhood.
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