Bloom at Lakewood
Anonymous
"Caring Staff, Some Communication Lapses, Overall Positive Experience"
The staff here is really great. Sometimes, though, communication isn't perfect. I need to check in more often than I'd prefer, but I understand they're really busy, maybe even short on staff. The apartment is nice, and I truly believe they care deeply about my mom and everyone else living here. The staff is truly the best, I mean it!
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hackbart
"Poor management and disrespectful staff; avoid this assisted living facility."
My family member stayed there for a few years. Now, things have gone downhill. The people in charge don't seem to care about fixing anything. We tried to contact the owner, but no one got back to us. The caregivers don't do their jobs well and take too long to help you. And when they finally do, they're rude and in a hurry. Some of the nurses shouldn't even be working there because of how they treat the residents. They don't show any respect or care. I have nothing good to say about the new director of nursing. She's making things worse for everyone. They can't keep staff because nobody wants to work for her. I'm relieved my family member doesn't have to deal with this anymore. Don't put yourself or your loved ones in this place.
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Anonymous
"Great Family Visits and Many Options"
This place really values family visits and offers lots of choices.”
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Vicky
"Family-friendly with good rooms, but elevator issues"
It's not a fancy place, no frills, but it's a family place. I would recommend Bloom at Lakewood. The food is okay. The rooms are a good size. The layout is good. They only have two elevators, and one seems to be down a lot, which is tough. They have a small outdoor area too.
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Anonymous
"Warm and Welcoming Assisted Living Community"
The place feels just like home. Everyone is friendly, and Cynthia is super knowledgeable and engaged with staff and residents.
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