Brookdale Alliance
Anonymous
"Mixed Experience: Initial Adjustment, Enjoyable Outings in Van"
It took some time to settle in. The staff was good during the initial weeks. My loved one mentioned lunches and dinners weren't always great. I didn't experience this firsthand. They enjoy outings in the van.
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Gene M
"Top-notch assistance from staff made our move stress-free."
The director and everyone who helps have been really nice during our move and showing us around the place.
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J D
"Positive Experience at Brookdale Alliance, Ohio Assisted Living"
I've been asked to share my family's experience with Brookdale Alliance, Ohio. Overall, our entrance experience has been positive. However, the application process, pricing, and contract review were challenging due to the site director's inexperience. With our diligence, the director gained a better understanding, and the new business manager's insights simplified contract execution. The staff is friendly and attentive, genuinely caring for residents. They, along with the medical team, made my mother's transition smooth. The facility is clean, and my mother enjoys the meals and activities.
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Boopsy
"Great Assisted Living with Friendly Staff and Lots of Activities"
Brookdale is a great place for your loved one. It’s safe, friendly, and has a fantastic atmosphere. They use nice linens and silverware at every meal. The activities are varied and enjoyable for the residents. They prefer to be called residents rather than patients. You can eat with your loved one anytime and even stay overnight if you want. They offer three healthy meals, plus desserts. There are movie nights, games, brain exercises, church visits, and short trips. Give it a try you might love it! Plus, there’s always a nurse available and a handyman for any needs like hanging pictures or curtains.
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Disappointed
"Billing Confusion Raises Costs"
I didn’t quite understand how they did the billing. If you ask for help, they charge you for that service for the whole month. It really makes the bill much higher.
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