Brookdale Buck Creek
Ronald G
"“Mom Liked It, Industry Challenges”"
My mom really liked it there. Sometimes they didn’t have enough staff, especially in the evenings (which seems common). The people who worked there were super nice and caring. They had some trouble keeping cooks, so they’d order food from local places when a cook left. Overall, we weren’t unhappy with the care my mom got at Brookdale. Any issues I had were probably more about the whole industry.
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Anonymous
"Incomplete Disclosure, Proceed with Caution"
We didn't know about extra costs until we got paperwork. We were rushed, so we had to sign. Overall, we'd suggest Brookdale Buck Creek, but make sure you get all the facts first.
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James
"Misleading fees, extra charges, and subpar food at assisted living."
I didn't really like this place. They told me it would cost a certain amount, but then they took more money than they said. My family member enjoyed being there, but I wasn't happy about how they gave wrong information about the fees. They even charged more for giving out medicine, and all the extra costs ended up being more than they promised. Also, my family member didn't like the food and was always complaining about it.
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Anita H
"Assisted Living Facility Falls Short, Disappointing Care Experience Reported"
This place talks a lot about how good they are, but they don't actually do what they say they will. The care my family member got wasn't as good as I thought it would be. I wouldn't tell others to go here.
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Anonymous
"Clean, Welcoming Assisted Living"
We didn't need to tour this community because we had a family member living here, so we were already familiar with how things were run. The staff was always friendly and welcoming during my visits. The community was consistently clean and well-maintained. Our loved one never had any complaints and felt comfortable here.
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Anonymous
"Lack of empathy; profit over care."
Considered for mom, clean and active, but staff uncaring.
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