Assisted Living Facilities

Brookdale Mentor

4.1/5.00 - based on 49 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 8 months ago

"Mixed Experience, Friendly Staff"

I've had some problems, but we're fixing them. You need to remind them about regular care, but they're nice to deal with.

3/5.00 Published 1 year ago

"Good Staff, Poor Communication, Location Convenient"

We chose this place because it's close and seemed nice. But after signing up, they don't tell us stuff well. Staff's good, place's clean, but they're not good at organizing messages or money. Might suggest it, but be careful. We had to pick it quickly for health reasons.

4/5.00 Published 2 years ago

"Concerns over staffing and response time in assisted living facility."

It seems they might not have enough staff. When I visited recently, my loved one was sick and vomited on himself. He had to wait quite a while before someone cleaned him up.

4/5.00 Published 2 years ago

"Mixed Feelings About Assisted Living"

We chose this place because my loved one liked it. They’re doing fine there, but they do complain about the food quality and staff turnover. The community offers activities like cards, Wii bowling, and bingo. While my loved one is adjusting and happy overall, considering the cost, the food should be better.

3.5/5.00 Published 2 years ago

"Watch Out for Cleanliness and Communication"

This place may not be what you expect. My loved one's room is dirty with an overflowing toilet and no sink stopper. This has been a problem for months. Management doesn't communicate well. Overall, I'm giving them the benefit of the doubt.

3/5.00 Published 2 years ago

"**High staff turnover affects relationships and food quality.**"

The staff changes a lot, which makes it hard to connect. The food used to be good, but now it's worse. No encouragement for activities.

3.5/5.00 Published 2 years ago

"[Decent, staff doing well"

It's going okay. Staff is doing pretty good.

2/5.00 Published 2 years ago

"Assisted Living Facility Needs Improvement"

My family member smoked and had to go outside. That's one reason they left. Make sure to get everything in writing. They react but don't plan ahead.

4/5.00 Published 2 years ago

"Friendly, Great Service – Highly Recommended!"

I’m really happy with this place for my loved one. The friendly staff and great service make it worthwhile. I recommend it!

4/5.00 Published 2 years ago

"Friendly Staff, Lots of Activities at This Assisted Living Facility"

The staff's friendliness and helpfulness were clear right away. Even though our loved one doesn’t join in on the activities, there are plenty available.

4/5.00 Published 3 years ago

"Mixed Impressions at Assisted Living"

Our family visited in person, and while it was a decent community, the one we saw earlier stood out more. The dining room felt dreary, and we didn’t think it would suit our loved one.

4/5.00 Published 3 years ago

"Not Very Active"

The assisted living community was pleasant, but not as lively. We chose another place for a more social atmosphere for our loved one. .

4/5.00 Published 3 years ago

"Impressive New Facility with Spacious Rooms"

We visited Brookdale Mentor, a lovely, newer place. The setting impressed us, and the spacious rooms made it our second choice.

3/5.00 Published 3 years ago

"brackets"

Rewrite this 3 star review of an assisted living facilities retaining the tone and using 8th grade level american English: 'I'm a little disappointed about the community, especially over the shortage of staff and care received by my loved one. I would like to see an increase of the number of staff members.' then create a headline (in 10 words or less and placed in double ) that summarizes the review .

Brookdale Mentor

Address
5700 Emerald Court
Mentor, OH - 44060

Website

Email

Telephone
(440) 354-5499

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