Brookdale Pinnacle
Anonymous
"Short Staffed and Declining Services"
To be honest, they don’t have enough staff lately, and it seems like a lot of employees are leaving. The food isn’t as good as it used to be, and they serve some kind of chicken almost every day. Housekeeping needs to be reminded every week to come and change her bedding. I end up doing her other laundry.
- Useful
- Not useful
- Share
Mary/Michael G
"Mixed Experience at Assisted Living Facility"
This place isn't anything special. Some nurses and caregivers are really good, but others aren't. The food is okay, but it could be better. There aren't many dark green veggies, and they serve a lot of breaded fish and chicken. They only have fresh bananas for fruit. They offer potatoes too often. The desserts, though, are really good!
- Useful
- Not useful
- Share
Janet L.
"Clean, Friendly, and Comfortable Assisted Living Community"
We chose this place because it was cleaner! The staff looked neater, more professional, and they actually talked to the residents and smiled, not just to each other. The decor was warm and cozy, with beige colors that felt like a well-kept home, unlike the cold, glitzy, or run-down places we saw. The daily menus were displayed prominently, which was great! Mom really liked that. It’s just too bad they don’t give the menus to residents in advance, like a week or even a day ahead.
- Useful
- Not useful
- Share
Anonymous
"Great experience, needs more aides, food sometimes bland"
The experience has been great, especially for my dad. However, there is room for improvement. We have noticed a shortage of aides. Some of the aides are wonderful, while others are not so great. According to our mom, the food is sometimes bland.
- Useful
- Not useful
- Share
Anonymous
"Mixed Experience at Brookdale Pinnacle"
We visited Brookdale Pinnacle, and it was nice! The place was clean, and the staff were friendly. However, our loved one seemed to connect better with the activities at another facility we toured.
- Useful
- Not useful
- Share
Velma C
"Great Care for 14 Years!"
I've lived here for 14 years. If you want a place where they take good care of you, come here!
- Useful
- Not useful
- Share