Carriage Court Of Grove City
anonymous
"Assisted Living Facility Needs Improvement"
Our family member stayed at Carriage Court for a while. Our experience wasn't great. They've got a new boss now, but their way of doing things isn't good. Food, help for each person, keeping promises about care—everything needs fixing. We paid a lot, but got little.
- Useful
- Not useful
- Share
anonymous
"Cozy Assisted Living with Fantastic Meals"
Our family member enjoys Carriage Court of Grove City because it feels cozy, isn’t too crowded, and is conveniently located. The meals are great, and although they don’t always join in the activities, there are plenty of options to keep busy.
- Useful
- Not useful
- Share
David
"Disappointing Experience at Assisted Living Facility"
Whenever I visit, my family member just sits alone in her room. There's never any activities for the residents. It's hard to find staff for information. Communication with staff is poor. The facility isn't organized. I liked the big field, but my loved one hasn't used it. Staff falsely claim her dog uses the bathroom inside. Overall, not a good experience.
- Useful
- Not useful
- Share
Jeff
"Overpriced but Pleasant Assisted Living Facility"
The assisted living facility is nice, but it costs too much.
- Useful
- Not useful
- Share
anonymous
"[Only studio apartments available; too small for two people"
We did a virtual tour of Carriage Court of Grove City. We almost chose this place, but they only have studio apartments for assisted living. We needed a bigger room to move both in together, so it was too small.
- Useful
- Not useful
- Share
Michelle
"Assisted Living Care with Caring Community and COVID Adaptation"
Carriage Court is a caring place, though the building's age can make it challenging for those with walkers or wheelchairs. The staff quickly adapted to COVID regulations and kept families informed.
- Useful
- Not useful
- Share
Terri
"Friendly Staff, Mixed Food, Cozy Place"
The staff is great, but the food isn't what we expected. The place is clean and cozy, but activities are limited. Staff turnover is tough on residents. During Covid-19, they've become like family. They also have an outdoor walking area.
- Useful
- Not useful
- Share
Anonymous
"Lonely Residents, Lack of Joy in Assisted Living Facility"
As I strolled around, I didn't spot any cheerful residents. They were scattered, often found sitting alone in a corner. It didn't strike me as a lively or joyful place.
- Useful
- Not useful
- Share
J
"Carriage Court's Unhelpful Treatment of Assisted Living Tenant with Medicaid"
A few years back, my mom was diagnosed with Alzheimer's disease, which prompted us to sell her home and begin searching for assisted living. We hired a lawyer, who suggested we employ a company called, which in turn introduced us to Carriage Court in Grove City. It seemed perfect at first. After explaining Mom's Medicaid situation (she had about $80,000) to the administrator, we agreed to use most of this money for monthly payments to Carriage Court. Once her money was all spent, we had to rely on Mom's SSI payments to get her by until Medicaid could help. However, her SSI didn't reach her account until later in the month, causing Carriage Court to send us late notices. Even though we explained several times about her delayed SSI, the late notices persisted. Our lawyer kept in touch with both Medicaid and Carriage Court and was even able to commence a motion known as "Act 52" to let Medicaid pay for the overdue payments. When visiting Mom one day with some of her items, I was approached by the administrator who threatened to evict my mother over the unpaid amounts. I told him about "Act 52", but he insisted on the eviction. I was caught off guard when the same administrator and two police officers met me while moving Mom's belongings. They were called because I'd gotten visibly upset with the administrator. The officers were shocked when I explained the situation and left after around 20 minutes. I wasn't equipped to move everything right away. I asked the administrator if I could return later for the rest, but he said he'd leave the remaining items on Carriage Court's porch. Luckily, one of the maintenance men, who drives a bus for Carriage Court, saw what was happening and offered to help. He even used the facility bus to assist with moving my mom's things, which was a huge relief. We're fortunate that my mom's lifelong friend owns a nursing home run by her children. With just a single phone call, we were able to get my mom into a place where she is loved and cared for.
- Useful
- Not useful
- Share
B
"Carriage Court Unable to Handle SSI Timing and Hastily Evicts Alzheimer's Patient"
My mom was diagnosed with Alzheimer's a while back and we had to make the tough decision to sell her house and move her into an assisted living facility. We got a lawyer to help us figure out Medicaid. He told us to use a company, which then recommended Carriage Court in Grove City. We thought we'd hit the jackpot - the place seemed great. We had a meeting with the head person there, explained that we were using my mom's savings and later her Social Security Income (SSI) to help pay the bills until her Medicaid started. She had saved up about $80,000, which we mostly spent on Carriage Court's rent. Once my mom's savings ran out, we had to rely on her SSI to cover the costs until Medicaid was switched on. Problem was, her SSI didn't come in until between the 15th and 18th of each month, and Carriage Court kept slapping us with late notices, even though we told them when her money was coming. Our lawyer was talking to the folks at Carriage Court and Medicaid the entire time and he even set up an "Act 52" motion to help pay what we owed with Medicaid money. But on one of my visits, the administrator [name removed] walked up and started pressing me about when we were going to pay. He even said they were going to kick my mom out. I tried to explain about "Act 52", but he didn't back down. When I arrived to get my mom's stuff, the administrator and two cops were waiting. Apparently, they thought I was going to cause a scene. After I explained what was going on, they seemed shocked and left after a bit. I didn't have time to get all of my mom's stuff that day, but they told me if anything was left, it would end up on Carriage Court's lawn. Thankfully, one of the maintenance staff/bus drivers noticed what was happening and offered to help. His name was John. He loaded up the Carriage Court bus with my mom's things and helped us move them. If he hadn't stepped in, I don't know what I would have done. I'm just relieved that one of my mom's close friends owns another nursing home and was able to take her in. My mom is in good hands now, somewhere familiar, where people love and care for her.
- Useful
- Not useful
- Share