Cottingham Retirement Community
JT
"Positive Experience in Assisted Living, Mixed in Skilled Nursing"
My family member lived in Assisted Living here for over a year. We were really happy with how well they took care of her. The caregivers were great, very helpful. There are a lot of caring people here. They kept us informed about her care. The food was really good. The place was always clean. She didn't join in the activities, so I can't say how those are. Recently, she moved to the Skilled Nursing part, and it's been completely different - not good at all. We're thinking of moving her to another place. But for Assisted Living, it's a good choice. Our experience there was mostly positive. I would tell my family and friends to consider the Assisted Living part here.
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anonymous
"Not a warm or good fit"
Our family visited in person, but it didn't feel very welcoming. We didn't think it would be a good fit for our loved one.
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anonymous
"Staff Disappoints in Assisted Living Facility Tour"
The staff at this place didn't impress me at all when we visited. It felt like they only wanted to show people who wanted to sit and stare at the wall.
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anonymous
"Happy Residents Enjoy Great Meals and Activities at Assisted Living"
Our family member really likes the food and dining here. Before the pandemic, the activities were enjoyable, and we think it's a good value. We think others would like it too.
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Anonymous
"Unimpressed With Memory Care, Would Not Suggest"
My time there at the memory care was awful. I had to move my parent out after only two months. It seemed they hardly had any systems in place and incidents weren't even being written down. There's so much more I could mention. I definitely wouldn't suggest it.
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Fed up
"Questionable Respect in Assisted Living Facility"
Is it acceptable to enter a relative's room and discover snacks, beverages, and charging phones? Is it alright to observe a helper repeatedly entering the room to retrieve her belongings? Where's the dignity?
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Anonymous
"Great staff, fun activities, tasty food, and affordable prices"
They guided me through everything and were super friendly. The facility has lots of activities, and the food is tasty. Plus, there's an in-house café for extra snacks and the prices are great.
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Doug
"Careless Medication Management at Assisted Living Facility"
My mother experienced a lapse in her heart medication that lasted from Tuesday morning to Wednesday evening because they delayed ordering a three-month supply until last Wednesday. I confronted them Wednesday morning and was promised her medication by Wednesday evening. By the promised time, I was informed the medicine was at Walgreens. They did arrange for an emergency supply, but I had to pick it up myself. I plan to file a complaint with the Ohio agency responsible for regulating senior assisted living facilities tomorrow.
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Anonymous
"Could Use a Modern Makeover"
I visited Cottingham Retirement. The folks were friendly, but the place looked ancient. The decorations felt like they were from the 80s or 90s and needed a fresh look.
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Anonymous
"The New Home"
My family put my dear one in this place and everything seems fine.
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Anonymous
"Nice place, not a fit for mom"
I had a pretty good tour of this place. It's a nice community with kind people. Everything looked nice and clean, and it seemed well maintained. The staff was kind, friendly, and answered my questions. However, it just wasn't the right match for my mom and her needs.
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Anonymous
"Decent Facility, Not Ideal for My Mom, Nice Staff"
I had a pretty good tour of this place. It's a nice community with friendly people. The place looked neat and tidy, and everything seemed well taken care of. The staff was nice and helpful. They were good at giving information and answering my questions. But, it wasn't the best fit for my mom and what she needs.
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Anonymous
"A Thoughtful Home for Dad"
We thought the place was neat and the staff was friendly, although they weren't always around as much as we'd prefer. They do organize well-planned activities for the residents.
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Anonymous
"Warm and Clean Home for Mom: Recommended Assisted Living"
This place is really nice. It's super clean, which is awesome. The food is mostly good, but sometimes it could be warmer and better. They have cool activities for my mom to do, which makes me happy. I think it's a good place for other families too.
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Anonymous
"Friendly, attentive staff"
Our time at Cottingham Retirement Community has been positive. The place looks nice, the staff is friendly, and they check on residents who miss meals or activities.
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Pat Gorman
"Issues with Medications and Staffing at Cottingham Assisted Living"
My mom moved to Cottingham recently. It could be great, but some things need fixing. My main problem is with the medicine. When we moved in, I had to find the nurse myself to give her meds. They didn't tell me how they handle meds here. For the next month, they kept telling me her meds were running out. After asking a lot of questions, I figured out how to handle it better. I also think they don't have enough staff. One aide per floor isn't enough. Most of the time, no one's at the desk on her floor when I visit, and no one ever picks up the phone or calls back. They promised a lot of personal attention during the sales pitch, but I haven't seen much of that yet. I'm hoping if I keep speaking up, my mom will start getting the care they promised.
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Anonymous
"Assisted Living Facility Review"
The staff was helpful but couldn't answer all my questions. The room size was okay, but the bathroom wasn't conveniently located for my mom. The price is reasonable, but additional service fees may add up.
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Anonymous
"Very happy with Cottingham!"
Our time at Cottingham Retirement Community has been great! We're really happy with them. The place is clean and always well-maintained. The staff is friendly, helpful, and professional. I'd rate them highly in every way!
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Anonymous
"Mixed Experience at Cottingham Retirement Community"
Overall, Cottingham Retirement Community does a good job. They offer a variety of activities and events, along with excellent meals. The staff is friendly and professional, providing great care. However, there was an issue with medication services. My loved ones didn't receive all their medications until recently, but it's been resolved. They could improve their medication service.
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D Z
"Excellent care and activities!"
My Dad really enjoys being here! They have lots of fun activities to keep everyone entertained, and the care they provide is outstanding. Most of the staff are friendly, helpful, and great at keeping me informed about Dad's health. We've used this facility before for a loved one, and they're doing just as well this time.
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M T
"Exceptionally Friendly Staff!"
The staff at this assisted living facility are super friendly and incredibly helpful! They make an effort to understand each resident’s needs and build personal connections. Darla, our resident advisor, has been outstanding in ensuring all our questions are answered and our needs met.
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G M
"Not Our Preferred Atmosphere"
We visited this place while exploring choices for our family member. The building seemed old, and everything appeared a little gloomy. There wasn’t anything particularly bad about it, but the atmosphere didn’t appeal to us like some other places we had seen.
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Customer
"Tour guide was friendly but lacked information. Darla will follow-up."
The lady who showed us around was really nice, but she didn't know the answers to many of our questions. I think she might have been filling in for someone else. Darla said she'll get back to me with the answers I need.
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Customer
"Pleasant Visit: Affordable and Growing Assisted Living Facility"
Liked it more than expected. It's growing with demand. Also, less expensive than expected.
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Customer
"We Really Loved This Place!"
We really loved this place. The staff was super nice and always ready to help. The rooms were clean and cozy, and there were lots of fun activities to do. It felt like home, and we were really happy with our choice.
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Cottingham Retirement Community
Address
3995 Cottingham Dr
Cincinnati, OH - 45241
Website
https://cottinghamretirementcommunity.com/
Telephone
(513) 563-3600