Galena Manor
Tom
"Caring Staff and Beautiful Views at Galena Manor"
We chose Galena Manor for my wife's mother after she fell and broke her hip. She has dementia, and we heard great things about this place from a family member who had a loved one in another facility run by the same owners. We believe we made the best choice for her care. The staff here is incredibly kind and caring. You won't find a better staff-to-resident ratio anywhere else. The home is beautiful, with a big deck out back where residents can enjoy the lovely country views. I wish we had known about this place before my own mother passed away. Comparing it to larger assisted living complexes, the care and responsiveness here are much better. The staff at Galena Manor is truly more attentive and caring. We feel blessed to have found this wonderful care facility and are very thankful to the amazing staff who work here.
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Mitchell
"Father's Harrowing Experience in Poorly Managed Assisted Living Facility"
This is a follow-up to a review I initially wrote in February 2014. My poor dad got thrown out by, the owner himself. Despite them saying that they could take care of his new catheter- which I honestly suspect he got from their neglect- they later backpedaled and admitted they couldn't. There's so much wrong with this place, I don't even know where to start. On one of our visits back, the front door was wide open, a pot was being neglected on the stove, and the caregiver was dead asleep. I guess that explains why one resident was trying to break out! When we finally left, my father was on the verge of sepsis and had lost twenty pounds in less than two months. The place was a mess: dirty, ants everywhere, and still-under-construction walls. I bought into their caring advertisements but soon discovered it was one big mistake. I wish I'd filmed when he yelled at me to take my dad away. Meals were mainly canned or frozen; dad was basically having cereal and Crystal Light. The main issue was them trying to open a third home before the first two were properly running. These institutions should be warm and friendly but unfortunately, many just see dollar signs! Be aware that the referral website "A Place for Mom" doesn't verify the places they recommend. Am I ever wiser now! My dad's much better now- settling in nicely in a warm, clean, capable Texas home. He's gaining weight, off his meds, and free of the catheter. It turns out he did us a favor booting him out. As for she claim that the weight loss was due to his condition, that's a big fat no from me. It's clear it was from stress and malnutrition. Now that my dad's safe, I'm getting in touch with the state authorities to address this place.
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