Hilliard Assisted Living & Memory Care
Anonymous
"Understaffed, slow response times, mismatched care, but decent facilities."
The place seemed nice, but understaffed and slow response times.
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Cathy
"Liked it but poor follow-up."
My stepdad liked Hilliard Assisted Living, but they didn't respond promptly.
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Anonymous
"Disappointing Visit to Hilliard Assisted Living"
Our family visited Experience Hilliard Assisted Living in person, but it wasn't right for our loved one. It had 2 floors, and we might have had to bring our own furniture.
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Anonymous
"Mixed Experience at Assisted Living Facility"
They have a nice place, and we liked it the most. But they changed staff a lot while we were there, which was annoying because there were no contracts. It took a bit longer to sign an agreement. The staff was friendly, but sometimes it took more time.
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anonymous
"Assisted Living Facility Faces Staffing Issues in Dining Services"
They have staffing problems, like many places. Not enough staff in the dining room. They said it would be open all day, but now meals are only served during 2-hour windows. Waiting times for ordering and service are long.
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anonymous
"Mixed Feelings About Hilliard Assisted Living"
We checked out Hilliard and it's pretty nice. But, we found some downsides that made us realize it might not work for us. One thing is they don't accept Medicaid waiver after 2 years. Also, they're still following strict COVID rules, so we could only meet the person in their room.
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Anonymous
"Expensive but Effortful"
I recommend bringing money. The location is handy, and they try hard, but it’s pricey.
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anonymous
"In-Person Tour Experience: Satisfactory Assisted Living Facility Visit"
The tour of the assisted living facility was satisfactory during our visit.
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anonymous
"Wonderful Experience at Hilliard Assisted Living"
Our time at Hilliard Assisted Living has been amazing. Everything is great, and I can’t think of a single bad thing to say about them.
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