Lantern Of Madison
anonymous
"Mom Complains About Assisted Living Food Quality"
They were always nice and helpful. If I had a problem, they’d send the right staff member to fix it. My mom didn’t like the food. She mostly stayed in her room, so they brought her meals there. Sometimes, during lunch, it was just a boiled hot dog. Even when she went to the dining room, she said the food was cold. I asked if they could make her eat in the dining room, but they said no. I guess her complaints were because she didn’t want to try the food there.
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Karen
"Unsafe, Faceless Assisted Living Facility; Poor Response Time"
I'd advise others to completely avoid this place. The very first night, no one responded to my family member's call button for a solid hour and a half. We don't believe it's safe for our loved one, so we moved them out. The staff is all new and doesn't seem to know their job. Plus, they don't even call the residents by their names - they use their room numbers instead.
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