Magnolia Springs Loveland
Anonymous A
"Care Unit Issues: Poor Meals, Lack of Activities, Untreated Threats"
Memory care seems ignored compared to assisted living here. They receive the same breakfast every day, while those in assisted living get to choose. The other meals provided for memory care are also far less satisfying compared to assisted living. They're not given as many activities to do. Dangerous residents are not being handled, even though the staff and management are aware. I'd never put my family in this memory care unit.
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Julie K Moore
"Great staff, but not enough aides for personal care."
Independent living was wonderful, but memory care was too big for my aunt. The aides were great, but there weren't enough of them, so some residents hurt her. The aides were probably overworked. She didn't get the personal care she needed. Now she's in a smaller place and doing much better, getting more attention. Her toiletry needs are met now. At Magnolia, she was left in her diaper a lot. She loves her new lift chair I bought her now. She hated it at Magnolia, probably because they left her in it too long. Now she looks forward to using it for afternoon naps. The staff was great; I think my aunt just needed more attention.
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Anonymous
"Mixed Impressions: Care Promises vs. Billing Issues in Assisted Living"
My first visit was impressive, better than another place I saw. They promised personal care, but Mom struggles with sleep and wandering into others' rooms. Billing mistakes were made by the office staff. They've been helpful overall.
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LG
"Responsive Staff but Family Advocacy Needed at Assisted Living Facility"
They're generally friendly and quick to respond, but like any place, I believe family needs to advocate.
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TG
"Efficient and Supportive Assisted Living Facility"
Magnolia Springs Loveland is really nice. It’s not flawless, but they’ve been easy to deal with, and everything was fast and simple.
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Anonymous
"Cleanliness Issues and Institutional Atmosphere Dampen Friendly Staff"
The workers were nice, but the kitchen was dirty. It felt too much like a nursing home.
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anonymous
"Clean and attractive with plenty to do, but mostly older residents"
I really liked Magnolia Springs Loveland. The place was nice and the people who work there were friendly. The other people who live there seemed older than my loved one though, which was the only thing I didn’t like. Everything else was great. The place was clean, it looked nice, and they had lots of fun things to do.
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Anonymous
"Nice Facility but Too Big and Far for Us"
We visited Magnolia Springs and thought it was nice at first. However, we picked another place because Magnolia was larger and farther away than we expected.
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anonymous
"Caring staff, but some organizational improvements needed"
We're really happy with Magnolia Springs Loveland. The staff is great, and even though there’s been some turnover, they’re handling it well by hiring help from outside. They had a few tough weeks with some COVID cases, but they’ve done a great job keeping it under control. They follow their protocols and give excellent care to the residents, often going above and beyond. The residents are always clean and nicely dressed, and the staff is friendly and caring. They do get busy sometimes, and our loved one’s belongings occasionally go missing or aren’t returned quickly, so internal organization could be better.
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Anonymous
"Top-Notch Memory Care - Best in Cincinnati!"
I visited this place for Memory Care and was really impressed by the training and care they provide. We chose this place mainly because of its location, but it’s definitely the best Memory Care we saw in the Cincinnati area.
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Anonymous
"Tour Reveals Issues in New Assisted Living Facility"
During our tour, we faced a delay because of construction. Despite being new, the facility met our location needs. Unfortunately, it wasn't ready when Mom needed to move in, so we went elsewhere. The facility is large with many residents. The tour guide was alright, but not very informative. Originally, we were supposed to meet with someone else, but they forgot our appointment. This person didn't know much about the facility. Though this didn't directly affect our decision, we chose another community with immediate openings.
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