The Gables of KentRidge
Anonymous
"Inconsistent Cleaning and Support for Medical Needs at Assisted Living"
My main worry is that they only have one cleaner for all the rooms, so my mom's place only gets cleaned every two weeks, despite the handbook promising weekly cleaning for the price we pay. They initially agreed to help with my mom's colostomy bag, but then backed out three months later, leaving my daughter to handle it.
- Useful
- Not useful
- Share
Anonymous
"Mixed Experience"
I had a bit of trouble with this place. It felt like they didn't want to tell me about their care fees. I had to ask the company's main office before they let me see them. If something changes, they're fast to add fees but slow to remove them. That was my main issue. The staff is nice, and the food is good. We can't say if it's worth the cost, and our loved one doesn't join in the activities.
- Useful
- Not useful
- Share
Anonymous
"Mixed Feelings About Assisted Living Facility"
It's a pretty good place but has some problems. We chose it because it's in a good spot and seemed nice. When we picked it, they promised to take care of us, but I wish they'd write down exactly what they'll do. I'd say it's okay as long as they clear that up.
- Useful
- Not useful
- Share
Donna
"Mixed experience at The Kentridge Assisted Living Facility"
The buttons for calling for help didn't work, so my loved one had to call me for assistance with bathing and dressing. The building looked nice and the staff seemed friendly during the tour. But after moving in, there weren't enough staff, and everyone was quarantined because of an illness. There were no activities or meals together for two weeks. I think they should have checked on the residents more often during quarantine, not just at meal and medicine times. That bothered me the most. It felt like my loved one got more attention during rehab somewhere else than here at The Kentridge. The adult briefs we bought for our loved one were put in storage by the facility and never used. We only got them back after my loved one passed away. Another family member sent a card that the community didn't pass on to us. The tour was great, but what we got afterward was disappointing.
- Useful
- Not useful
- Share
anonymous
"Mixed Impressions"
Our family visited in person, and it was okay. The place seemed older in style. The staff were friendly, but we didn’t see much interaction with residents.
- Useful
- Not useful
- Share
anonymous
"Nice staff, good for early dementia, far location for us."
The lady we met was really nice. Kentridge looks great. They focus more on early dementia. The place is a bit far for our family though.
- Useful
- Not useful
- Share
Anonymous
"Attentive Staff and Comfortable Space"
The waiting room for consultations felt private and cozy. The floor plan choices were excellent, and the staff interacted well with residents. [Name removed] provided detailed information and made sure options were clear.
- Useful
- Not useful
- Share
John Wanacheck
"Mom's Rehab Experience Was Excellent!"
We brought Mom here for rehab to help her get her strength back after chemo so she could go home. We love the place! The rooms and the whole facility are newly remodeled. The food is wonderful too. The staff makes both Mom and us feel very comfortable. They introduced Mom to other ladies, and she made friends. The staff is very attentive, making sure she gets out of her room to eat and join activities at Kent Ridge. I would recommend Kent Ridge to anyone.
- Useful
- Not useful
- Share