Brookdale Stillwater
anonymous
"Friendly Staff, Paperwork Caution"
The staff is friendly and cooperative, but it's essential to document everything in writing. As for the corporate office, there have been some issues with bill collector calls. Remember to stay organized and advocate for your mom's well-being.
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Anonymous
"Short Stay"
My mom stayed here for respite care for about 30 days. At first, it was just okay, but during the first week, her toilet seat broke. We requested repairs several times, and I almost thought I’d have to buy a new seat myself. The staff was friendly and attentive, and the food was good. They offered daily activities like sewing, crafts, and Bible study. I recommend this community.
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Debra Walter
"Assisted Living Support Exceeds Expectations for Independent Seniors"
My mom, who always liked being independent at home, wasn’t thrilled about moving. The people at Brookdale listened to our worries. I’ve called many times to check on her, and they always answer, easing my concerns. Even when Mom wasn’t her usual self, they were patient and kind. Even though I’m far away, they’re happy to let me talk to Mom on the phone. Staying in touch has been easy and fast. No one wants to make this tough choice, but Brookdale has been a kind place for Mom.
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Debra Walter
"The Reluctant Resident"
My mom, who has always been independent, wasn’t thrilled about leaving her home. But the staff at Brookdale have been super responsive to our concerns. Whenever I call to check on her, someone is there to answer my questions and reassure me. Even when Mom’s behavior seemed abrupt or unkind, the staff showed nothing but patience and compassion. Despite being out of state, they happily bring her the phone, making it easy for us to stay in touch. Brookdale truly provides a caring place for my mom.
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Anonymous
"Friendly Staff, Clean Community, Lovely Tour"
Everyone was super nice and welcoming during our community tour. The place looked awesome, and they really keep it clean. The staff was friendly and helpful, and they answered all my questions. It's a lovely community with great people.
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Anonymous
"Encouraging Staff!"
My mom’s transition has been smooth. She enjoys the meals, and the caregivers are friendly and attentive. Although she’s not participating in activities right now, the staff encourages her with care.
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Anonymous
"Great Place with Excellent Service"
It’s a great place compared to others in town. The service, staff, and everything are very good. Accommodations are nice, parking is sufficient, and laundry service is problem-free. The food is fine too.
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