Canoe Brook Assisted Living
anonymous
"Mom Thrives in Assisted Living"
My mom lives there and really enjoys it. She was nervous at first, but now she's happy she moved in. She's made friends and likes the friendly staff. The food and activities are good too. Overall, she loves it there. If there's a problem, the staff takes care of it. The only issue I've noticed is that they could clean the residents' rooms more often. Also, they sometimes mix up people's laundry.
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anonymous
"Lack of Follow-Up Leaves Unwelcome Impression"
We wanted to visit this place, but they only sent us a video. No one followed up afterward, and it made us feel unwelcome.
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anonymous
"Good administration with room for improvement in care and dining."
The administration is good, but some care staff need improvement. Communication is prompt. Food could be better for the price paid. Frustrated with dining-out quarantine rule. Limited activities, resident choice. Responsive main administrators, despite limitations. Overall, a good choice.
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Anonymous
"Clean, good care, needs better organization"
The community was always clean. The staff could have checked on residents more often, but the care was good. The administrative staff was a bit disorganized. The activities were good but could be improved.
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Anonymous
"Clean, hotel-like, comfortable community recommended for loved ones."
I recommend this community; it's clean, hotel-like, and comfortable.
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