Homestead of Owasso
Anonymous
"Caring staff, easy move-in, recommend Homestead of Owasso."
Homestead of Owasso is nice, with caring staff and easy move-in.
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PD
"Clean, friendly, staff care like it's home"
My family had a good experience here. It's clean and friendly. Staff treat it like residents' home.
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Anonymous
"Great Staff, Okay Meals, Phone Issues"
The overall experience was good, but we had some problems with the phone line and cable. Our loved one often complains about the food being repeated, tough, or just tasting bad. But she has always been very critical, and she complained a lot about food before moving here. My sister ate with her a few times and said the food was good. The staff has been amazing in helping with any problems we had, but corporate took a long time to fix the phone.
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Anonymous
"Staff shortage led to refusal, second choice facility."
They couldn't take her due to staff shortage, our second choice.
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Carol
"Homestead of Owasso: A Helpful and Pleasing Experience"
We’re doing great at Homestead of Owasso. The manager has been super helpful. We appreciate our experience so far and recommend it to other families.
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Virginia
"Access issues, bedding training needed, food improvement efforts"
I wish my family had access to the front door code. Sometimes there's a long wait to get in. Employees should receive training on changing and putting on fitted sheets. The food could be better, but they're trying to improve. It used to be the best in the area years ago.
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Anonymous
"Good communication by director; mixed community reviews noted."
The director communicates well, but community had mixed reviews.
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Michael W
"Impressed by security, cleanliness, and spacious rooms with courtyard view."
[Name] gave a good tour, answered questions well. Facility very clean, secure. Rooms spacious, nice courtyard view. Overall, very pleased.
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anonymous
"Convenient location, recommended for families"
The location is convenient for our family; we recommend it.
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Anonymous
"Disappointing Experience at Assisted Living Facility"
This place wasn't good. I feel sorry for the old folks stuck here. The food is bad and mostly cold, and the cooks aren't good. The building was cold all winter. It felt like they didn't turn on the heat in the dining room and hallways. I had to wear extra clothes, which made it more uncomfortable. When we complained about the cold, the staff blamed it on the heat in the residents' rooms. I couldn't leave because of the pandemic. My insurance got messed up because of this place.
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Anonymous
"Excellent Choice for Assisted Living: Homestead of Owasso Shines"
We picked Homestead of Owasso because a friend was happy there. They offer different room sizes, all good. The activities director stands out the most. She's great at answering questions and listens to our needs. Overall, I think it's a good place to recommend.
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Anonymous
"Staff tries hard to meet residents' needs"
The staff really tries to meet all the residents' needs.
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Anonymous
"Assisted Living Facility Falls Short on Care and Communication"
When you first visit, they seem friendly, but once you're there, they forget about you. If you need help getting out of bed, this isn't the place for you. They don't know how to assist residents who are struggling. Their billing department deserves an F grade. I paid them at the beginning of August and have asked for an invoice four times, but still haven't received one. Once you're in, it's nearly impossible to get them to return your calls. Management is poor.
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Anonymous
"Avoid this facility — poor care and no communication."
When you first visit, everyone appears so kind and understanding. But as soon as you move in, it's like you're invisible. If you can't manage to get out of bed by yourself, this place isn't for you. They just don't understand how to provide help for occupants with issues. I rate their billing department a fail. I paid them at the start of August and have asked for an invoice four times, but I still haven't received it. Once you're living there, it's also nearly impossible to get anyone to return your calls. The management there is just terrible.
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sandy590
"Assisted Living Center Makes Mom Happy"
Mom's happy here. I visit almost every day. She's always dressed nicely, with her hair done. At first, we had a small hiccup with her hearing aid, but that's sorted now. This Monday, someone even curled her hair and painted her nails. It's these personal touches that really make a difference. She spends most days in the common area, chatting with other ladies and taking walks in the halls. It's been a positive experience overall.
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