The Renaissance of Ponca City
Sherri
"Unacceptable Treatment, Poor Conditions at Renaissance Assisted Living Facility"
When my folks moved in, the carpet was extremely dirty. I could see my feet become black as we moved stuff in. The woman who managed the place was extremely insensitive. She forced them out just because they tested positive for Covid, which they had responsibly got checked for themselves and informed the staff swiftly. She made them board a bus to a horrid so-called 'nursing home' three hours away. She spoke very harshly to my mom and her husband, causing lots of confusion and distress. The food they served was unappetizing, the place itself was unclean and there was no sign of any security measures. After they were pushed out for having Covid, my folks never returned. The Renaissance at Ponca City absolutely doesn't get my recommendation.
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Anonymous
"A Community Worth Recommending"
My mother-in-law is happy since she moved here. Everything is going well. The staff is nice and helpful, and the community looks great. They serve good meals and have fun activities for residents. I recommend this lovely community.
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Anonymous
"Great Experience!"
My loved one has been staying at this community, and I have no complaints. The staff is kind, and I feel good about the care they provide. The meals are great, and she enjoys the activity program throughout the week.
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Anonymous
"Mixed Feelings: Needs More Attention to Detail"
We aren't very happy. There are too many times when things don't get done. I feel like they don't pay enough attention. The place is pretty clean. The food is okay. There is one amazing employee, but I don't think everyone else is as good as she is.
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Anonymous
"Room for Improvement"
We're not very happy. Stuff doesn't always get done. They're not very watchful. The place is pretty tidy. Food's okay. There's one great worker, but others aren't as good.
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Anonymous
"Friendly Staff and Cozy Atmosphere"
This is a great place with friendly and helpful staff. It feels warm and cozy, and everything looks really clean. The people who live here are close and support each other like family.
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G F
"Looked like a welcoming spot"
We visited this place while considering care for a family member. It seemed cozy and friendly, with a small community feel. The sales staff were nice and not pushy.
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