Brookdale Monmouth
John B
"Quiet and Pleasant Living with Some Staff Changes"
I've been living here for more than two and a half years. I really like my apartment in the tower. The windows give me a nice view, and it's always peaceful here. Some of the staff have left, and there's been some turnover. Also, Heron Pointe doesn't cover my pet's medical bills. But other than that, I don't have any complaints. Overall, it's a nice place to live.
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Suzie D
"Warm and Caring Assisted Living with Supportive Staff"
The staff here is super friendly, especially the med techs who are really great at what they do! Lots of caregivers are around to help out, and they're all so kind. I have a bunch of friends here, and I really like going to church on Sundays.
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Anonymous
"Friendly and Clean Community with Small Rooms"
The community was really nice and clean. The staff was friendly and helpful. The rooms were a bit small, but there weren’t many available. We were invited to dinner, but she likes home-cooked meals better. I would recommend this place.
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Anonymous
"Clean, Caring Community with Great Food and Staff"
This community is always clean. They are quick to help my mom when she calls. It's a smaller, nice place. The food is hot and good. She eats in her room a lot, but they encourage her to eat in the dining room. The staff is very kind, nice, and patient. Housekeeping does a great job keeping it clean. They do her laundry once a week. They try to get her involved in daily activities. I would recommend this place.
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Anonymous
"Affordable and Friendly Assisted Living at Brookdale Monmouth"
My mom is doing great since she moved to Brookdale Monmouth. It’s cheaper than where she was before, so we can afford a caregiver to help her. The food is good and everyone is really nice. It’s a smaller place, but it’s been a good experience.
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Anonymous
"Friendly Staff and Convenient Location Enhance Assisted Living Experience"
My sister is staying at this community and so far, I have no complaints. Everyone here is very friendly, especially the staff—they have been great to her. She likes the food they serve, and she enjoys participating in the fun activities they have every week for the residents. The location is great and very convenient for our family.
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Anonymous
"Assisted living close to family, clean, caring staff, satisfactory transition."
My mom stays nearby for visits and emergencies. It's clean, staff's nice. She's transitioning and not joining much. No complaints.
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Anonymous
"Assisted Living Facility Needs Improvements in Care and Services"
This place needs to guide families better. We're not sure about the care. Always short-staffed. Waiting for meals takes forever. Extra charges for meals in rooms. Meds aren't always refilled on time. Needs better cleaning. Transport to doctors needs fixing. Waiting in vans is tough for mom. We need better care overall. Mom's hopeful for changes. Meals need upgrading too. Mom hasn't joined activities yet, but hopes to later. Wouldn't recommend until improvements are made.
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