Brookdale River Road
anonymous
"Mixed Experience at Assisted Living Facility"
The staff who worked every day were great and caring. However, I had some problems with the management staff initially. The kitchen caused issues daily; my mom, who had specific dietary needs, received leftovers instead of her ordered meals. Our family stayed by her side 24/7 to ensure she got the necessary care and medications, which was frustrating. While they offer many activities, it's essential to advocate for your loved ones.
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Anonymous
"Friendly and Caring Staff at Brookdale River Road"
The staff here are really nice and care about the residents. I think others should check out Brookdale River Road.
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anonymous
"Assisted Living Tour Fell Short, Not a Fit for Us"
Our family visited this assisted living facility for a tour. We didn't like it. We quickly decided it wasn't right for our loved one.
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Anonymous
"Inadequate Communication and Limited Visits at Assisted Living Facility"
Before COVID, we toured, but after moving our loved one in, visits stopped. Staff seemed nice. Our loved one fell once, went to hospital. Hard to reach management for updates.
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Anonymous
"Mixed Feelings on Assisted Living Facility"
My folks aren't keen on asking for help, but assistance is there when they press the button. They live in a small apartment in the assisted living area. It's kept tidy, thanks to the cleaning staff. They eat in the central dining area and find the food alright. However, they're not thrilled with the wait times and occasional cold meals. The caregivers seem nice overall. I'd suggest this place.
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