Crystal Terrace
Anonymous
"Better Care, But Carb-Heavy Menu"
Our care team has improved since the new director arrived. The menu is better, but it lacks enough vegetables and fruits; we're offered too many carbs.
- Useful
- Not useful
- Share
Anonymous
"Hit or Miss: A Review of Assisted Living Facility"
We moved Mom to a new place near family in Idaho. Most staff were nice and helpful, though not always. Room, bathroom, and bedding weren't cleaned regularly. Mom was tough to handle, which affected our experience.
- Useful
- Not useful
- Share
anonymous
"Beautiful Place, But Not Ideal for Assisted Living"
Crystal Terrace of Klamath Falls used to be good, but now it’s not. They changed staff a lot, and the cleaning was terrible. I had to clean my loved one’s room myself. They didn’t pay attention to her medicine either. Beautiful place, but not good for assisted living.
- Useful
- Not useful
- Share
anonymous
"Friendly Assisted Living, Unfriendly Director"
I really liked this place. It had everything set up nicely, and I wanted to move my loved one here. The staff were friendly and caring, and there were lots of places for residents to hang out. Unfortunately, things didn't work out because the director refused to meet with me. She was pretty rude, which is a shame because we liked everything else about the place.
- Useful
- Not useful
- Share
anonymous
"Too big; needed a smaller, more intimate facility."
We liked Crystal Terrace of Klamath Falls, but it was too big for my mom. They had multiple levels, and I knew she would never want to leave her room in a larger place like that. I compare it to colleges: some facilities are smaller like a community college, and some are the size of D1 campuses. For us, we needed a smaller community.
- Useful
- Not useful
- Share
anonymous
"Friendly staff, but understaffed; prompt issue resolution, reassuring care"
Staff is friendly, but understaffed; director addresses issues promptly, reassuring care.
- Useful
- Not useful
- Share
anonymous
"Assisted Living Facility Excels with Caring Staff and Comfortable Environment"
I really liked this place. The people who work here are super nice and always helpful. The rooms are big enough and kept clean. They have lots of activities for the residents, which is good. The food is decent too. Overall, it's a nice place to live if you need help with stuff but still want to feel at home.
- Useful
- Not useful
- Share