Prestige Senior Living Riverwood
Anonymous
"Friendly, cozy assisted living facility."
The staff and residents are super friendly. I picked this place because it's cozy and not too big.
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anonymous
"Assisted Living Facility Review: A Work in Progress"
We had a few bumps at the place, but the staff assured us they're fixing things. They're still nice, and the food's alright—I've eaten here before. The shared spaces aren't spotless, but they're better than some other spots we checked out earlier.
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Anonymous
"Assisted Living Facility Falls Short on Care and Attention"
I saw some really bad things when my mom was there! People were left sitting in the dining room for like 30 minutes before someone finally helped them back to their rooms. And even if they got to eat, which wasn't always the case, they said it's assisted living, not our job to make sure they get to meals. Lots of times, all the staff, even the manager and the med techs, were all taking breaks together. I saw it myself when I visited. I couldn't find anyone, and they said they were all out back smoking.
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Loved one
"Assisted Living Facility Shows Promise Despite Service Shortcomings"
This place is pretty nice overall. The only issue I had was that sometimes the cleaning could be better. They just got new owners who promised to fix those problems. They also said they'll do some upgrades, like hiring a full-time nurse.
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