Redwood Heights Assisted Living
Anonymous
"Chose for location; highly recommended"
We chose this place because it's close to home. I'd recommend it to others; it's one of the best.
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Anonymous
"Good Facility with Solid Services"
For what it offers, this facility is quite good.
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Anonymous
"Neglected and Poor Care in Assisted Living Facility"
Within a day and a half of my family member's arrival at the facility, they had unfortunate falls three times, due to nobody from the staff keeping an eye on them. Both the hospice care and the facility seemed to have accelerated the decline of my family member's health. There was a lack of effort in ensuring my loved one was eating or drinking adequately during their stay. We would hold meetings with the facility and family, but they didn't result in any positive changes to my family member's care. I went as far as writing letters to the facility about my family member's care and ground my concerns regarding it, but to no avail. This place is terrible!
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Anonymous
"Great rooms, good food, and a strong recommendation"
The Redwood Heights community has nice rooms and a good layout. The food is pretty good too, around a 4.5 out of 5. We’d recommend this place.
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Anonymous
"Assisted Living Falls Short on Staffing and Service"
Last year, I would’ve given Redwood a top score. But now, it feels like they don’t have enough workers and everyone’s in a hurry. The person I care for says they have to wait a long time for meals in the dining area. Even though urgent issues get taken care of, the everyday things aren’t consistent. I wish things would get better soon.
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Anonymous
"Aunt is Happy and Well-Cared for at Facility"
I live far away and don't get to talk to my aunt often, but she tells me she's doing well and is very happy here. She says the staff is friendly and kind, and they treat her well. She also mentioned that she joins some of the outings and activities they offer. My aunt really likes the food too.
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Anonymous
"Great Food and Activities, But Needs Better Cleaning and Communication"
Things are going pretty well since my dad moved to Redwood Heights Assisted Living. He's still getting used to it. Right now, they're having trouble keeping it clean because the housekeeper has been out, so his room hasn't been cleaned for a couple of weeks. I was pleasantly surprised by the fees; I thought it would cost more. Communication with the staff isn't always the best. The food is generally excellent. They have a lot of activities, but he can't join in much because he's legally blind.
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Anonymous
"Great Care and Friendly Staff at Redwood Heights"
Our experience with Redwood Heights Assisted Living has been pretty good overall! I checked out a bunch of places nearby, and this one was our favorite! The place was clean, smelled nice, and the rooms were big with a good layout. The staff have been super friendly and helpful the whole time, and they're taking great care of Mom!
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Anonymous
"Caregiver Communication Challenges at Redwood Heights"
Redwood Heights Assisted Living is a good place, but sometimes the caregivers don't understand my mom's needs. Overall, it's been a positive experience.
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