Royalton Place
Kristen
"Friendly Staff, Good Location, but Food Needs Improvement"
The staff here are friendly and quick to answer questions. The food in the dining room is okay but doesn't have much variety and can be cold because it seems pre-made. We chose this place because of its location, the memory care services available, and the spacious, open room.
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anonymous
"Good tour, but needed a more active community"
We had a positive tour at Royalton Place. My loved one needed a more active community, which is understandable because this facility is designed for people who need more care.
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Stephanie
"Friendly staff and good care, but food needs improvement"
We’re really happy with Royalton Place. The staff is friendly and personable, so my mom feels like they know her and she’s not just another person. They’re very attentive to her care. If she needs to go to the hospital, they call me right away. I feel confident that they’re taking good care of her. The only thing my mom doesn’t like is that sometimes the food is not very exciting.
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Dennis
"Peace of Mind for Your Parents: Royalton Place Assisted Living"
Royalton Place is a safe spot for your parents, and they assist with all your needs.
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anonymous
"Good facility with friendly staff but needs more activities and faster service"
We picked Royalton Place because it’s in a great location, the place is laid out nicely, and it looks really good. The staff are all very friendly too. We checked out a lot of other places, but we chose this one for our loved one. When I visit, I don't see many activities happening. Yesterday was one of the few times I saw something organized in the memory care unit. I do appreciate how they keep an eye on things, but it took a while to get the service care plan. I feel like I have to keep reminding them to get things done. Just like with any facility, you need to keep an eye on what’s happening. Overall, I would recommend Royalton Place to others who are looking.
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anonymous
"Warning Signs at Royalton Place"
Royalton Place was awful. They kept saying we wouldn’t need to see Mom once they cared for her. I spoke with residents who complained about falls and long waits for assistance. Many residents had visible injuries. The salesperson turned pale when I mentioned my RN son’s involvement in Mom’s care. Numerous red flags.
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Anonymous
"Mixed Experience at Assisted Living Facility"
Our time there was okay. The place stayed clean. The workers were nice but seemed short-staffed and not all experienced. The bosses weren't helpful. Things felt disorganized. I worried about leaving mom there alone. We got hospice care instead. They had fleas once, but told us. Heard about bed bugs too, but got brushed off. Unsure if I'd tell others to go there.
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M S
"Decent facility, but rooms too cramped"
This place was pretty good. But, the rooms were too small.
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Bjorn
"Positive Experience at Royalton Place Assisted Living"
Before my mom, my mother-in-law stayed at Royalton Place. So, when it was my mom's turn, we chose them, and I'm happy we did. The staff communicates well with us. There are two ladies who usually call me: [Name Removed], who is an aide, and their boss. They let me know if anything comes up. At Royalton Place, they offer things like hair and nail treatments, a dining hall, outings, and sometimes special guests for entertainment.
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Terry
"Friendly staff, but housekeeping needs improvement"
Overall, Royalton Place is a really nice place compared to other communities I’ve seen. My only concern is having to remind the staff about cleaning the room and linens for my loved one. By contract, this is supposed to be done on a specific day each week. I think the administration needs to improve how they manage the staff to ensure housekeeping duties aren’t missed. For the most part, everyone on the staff is very friendly.
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