The Grove and Gardens
Marie M
"New Management Ruins Once Great Assisted Living Facility"
This place was awesome before the new owners took over in 2023. But now, it's just not the same anymore. The people in charge don't know what they're doing and they're hardly ever around. They're really mean to the employees, which ends up being bad for the people living here too. I'm begging you, don't let your family stay here, it's all falling apart.
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Anonymous
"Awful Care Leads to Quick Move and Official Complaint"
Just one month after my husband moved into this assisted living facility, I had to find him a new place. The care he received was terrible. On two separate occasions, they had to rush him to the emergency room. Also, I noticed that care staff were missing multiple times in the common area where many residents were present during my visits. I've reported this facility to the Oregon Department and I don't suggest anyone use their services.
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AJSmith
"Great care, friendly staff, and delicious food!"
My parents have been at The Grove for less than a month, and it's been great! The care and meals are way better than The Beehive and Brookdale. My dad says the food is 10 times better, and they both love the salad bar! The caregivers are kind, patient, respectful, helpful, skilled, and always come right away when you call. Laundry and showers are done on time. The staff is super friendly, and there are lots of smiles and happy faces. It's been way less stressful for me because I know they take great care of my parents and do what they say they will.
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Anonymous
"Improvements Needed in Reception and Communication at Assisted Living Facility"
When we moved in on a Saturday, much of the office wasn't open. I expected someone to greet us and provide information. It's been difficult to figure out whom to talk to for getting things done. They should work on these areas to make things better.
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Anonymous
"Facility Disappoints, Hillside's Memory Care Preferred"
The facility seemed a bit gloomy and sad. I liked Hillside's memory care better.
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