Harbour Senior Living of South Hills
Anonymous
"Cheerful Facility with Helpful Staff Needs More Outdoor Activities"
The staff at this place is really nice. They're kind, helpful, and know what they're doing. The building is bright and they decorate it really well for different seasons and holidays. The cleaning crew does a good job keeping everything tidy. My family member likes the food and appreciates having lots of choices. I wish there were more chances for residents to go out and do things. We haven't seen much of that yet, maybe because it's winter. I hope it picks up in the spring. The person who plans activities only works part-time. Some of the activities that are scheduled with outside people end up being canceled.
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She
"Memory Care Falls Short"
We’re quite disappointed with Juniper Village South’s memory care. Communication is lacking, and the caregiver-to-resident ratio doesn’t match the promise. Our decision to place our loved one here weighs heavily on us. .
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Anonymous
"“Juniper Village: Warm, Clean, and Energetic Assisted Living”"
Our family visited several places to find the best fit for our mother. The staff and welcoming team at Juniper Village at South Hills made us feel warm and comfortable. The facility is clean, bright, and full of positive energy—a very nice place.
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anonymous
"Assisted Living Facility Provided Detailed Info and Excellent Follow-up"
We didn't get to visit Juniper Village, but they sent us all their facility details promptly and kept checking in, even after we chose another place.
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anonymous
"Clean and comfortable with room for better communication"
When we toured, we were impressed by how clean the community was. It smells fresh everywhere, with no bad odors. We appreciate the freedom to come and go as we like, but sometimes it’s hard to get in touch with the upper management, and their communication could be better.
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Roberta K
"“High Staff Turnover and Mixed Friendliness”"
The staff changes a lot, and only a few were friendly. I wouldn’t suggest this place to anyone.”
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Anonymous
"Assisted Living Facility Review"
My family member is still living here. I wasn't very happy with what happened during an incident. Some things came up that surprised me. The caregivers were on their phones when I needed help with my loved one. I had to ask them and point it out. This place is supposed to be excellent, so I didn't expect to struggle to get assistance. The doctors and nurses in charge are great, but the rest of the team needs to improve.
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Anonymous
"Honest Facility, Lacks Needed Service"
I visited to check out the place, but they told me they don’t have short-term stays, which is what I was looking for. So, I didn’t really get to see everything. But from what I did see, it seemed okay. Nothing bad caught my eye. It’s just that they didn’t have the service we needed. I’m glad they were honest with me right away instead of wasting our time.
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Harbour Senior Living of South Hills
Address
1320 Greentree Road
Pittsburgh, PA - 15220
Website
https://www.seniorlifestyle.com/property/harbour-senior-living-of-south-hills/
Telephone
(412) 550-0507