Morning Star Manor
Lousie Ountelka
"Gap View Disappoints With Poor Service and Outdated Interiors"
We shifted our mom to Gap View and sadly, it's been below average. There's hardly any stuff to do there. The furniture looks ancient and filthy. The staff? They're barely around - usually, they're outside enjoying a smoke break. Don't get me started on the administrator - you can never find him when needed. And if you think a callback might help, prepare to wait days. Do they even have TVs in the residents' rooms? No, they don't. We're planning to find mom a better place.
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Jean Benrubi
"Rundown Facility Lacks Amenities and Elevator"
I checked out this place recently because my dad needs extra help. The exterior is pretty run-down and could use a makeover. Once you get inside, you can see they've done some updating and it's clean. Sadly, the rooms are way too small, and there are no private bathrooms. The room floors seem dirty and old. I will say, the staff were nice, especially the person who showed me around. The building is really old, and without an elevator, it's not good for people with trouble walking. The upper level felt old and cold, like a hospital. They don't offer much compared to other care homes. I decided to place my dad somewhere else in town.
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Ruth M
"Unhygienic Upstairs Ruins Nice Basement and Friendly Staff Experience"
Visited the place. Ground floor was modern. Staff was nice. But, the top floor was really filthy and the smell of pee was intense. The guy who showed me around kept saying sorry. I left as quickly as I could.
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