Assisted Living Facilities

Paramount Senior Living at South Hills

4.2/5.00 - based on 19 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
0.5/5.00 Published 2 years ago

" "Terrible service and unprofessional staff at assisted living facility""

At first, things were okay, but then, they got bad quickly. The food was terrible, so I had to bring separate meals for my relative. Probably because they didn't want to spend much money on food. The helpers started off nice, but then started to get mean to my family. They left my relative in the Hoyer lift, which made them unable to feel and breathe properly. It seemed like issues kept happening while we were there. Even a nurse got fired because they spent too much time taking care of my relative. It felt like the staff here just weren't professional enough. The hospice wouldn't even let us use the breathing machine because it was for life-saving measures. When my beloved passed away, somebody took their stuff without even asking us first.

4/5.00 Published 2 years ago

"Great Community with Affordable Rates"

We really like this place, and it's cheaper than others around here. From what we've seen, we would tell other families to choose Paramount. When we talk to our loved one, he says he likes the meals. He's not one to go out and join activities much, but when he does, he enjoys them too.

4/5.00 Published 2 years ago

"Convenient tour but smoking policy needs improvement."

We had a nice visit at Paramount. We learned all we needed to. Everything seemed fine, but my family member wished to smoke and would've had to go across the street.

4/5.00 Published 3 years ago

"Liked it, but felt like a hotel, not homey enough."

We liked it, but it felt more like a hotel.

1/5.00 Published 3 years ago

"Understaffed Facility Failed on Promised Care and Comfort."

My family member needed a lot of care. There just weren't enough workers to start with, then they kept accepting more people. If he didn't require so much support, perhaps I would have given them a better rating. I don't mean to ignore the kind and caring individuals who worked there, but some weren't considerate. The management didn't seem to care about our worries about meeting his needs. He wasn't able to control his room's temperature, which made his specific health issue worse. It was a really sad situation. They told me they could provide what he needed and that he can use the van for physical therapy. About 90% of what they told me didn't happen.

4/5.00 Published 3 years ago

"Good Place, Needs More Staff"

Right now, the place doesn't have enough workers. There are too many people living here and not enough helpers. I'd still tell others to check it out because overall, it's been good.

4/5.00 Published 4 years ago

"Great Staff, Food Disappoints"

The location was really important to us, and the building itself looks nice with a big skylight that lets in a lot of natural light. The rooms are a good size, but our loved one doesn't like the food at all. She's really unhappy with it because the quality just isn't there. However, the staff has been amazing during this time they're really extraordinary.

Paramount Senior Living at South Hills

Address
100 Knoedler Road
Pittsburgh, PA - 15236

Website
https://www.paramountseniorliving.com/paramount-communities/south-hills/

Email

Telephone
(412) 650-3100

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