Pickering Manor a CCRC
M S
"Disappointing Experience: Lack of Compassion and Communication"
My mom stayed there for seven years as she got sicker. When she died, they didn't treat us kindly. She died on a Wednesday while I was away. When I got back on Friday, her stuff was crammed into trash bags. The Social Worker was busy on the phone when I came. She didn't talk to me and just pointed at the bags, then ignored me to keep talking. She hasn't talked to us since then. No one else gave condolences except the nice receptionist. We didn't get any cards or letters. All we get are donation requests from them, asking us to help with their building campaigns.
- Useful
- Not useful
- Share
Anonymous
"Nice staff, needs cleaner rooms and better food"
This place is good, but it could be cleaner and the rooms could be better. They really care about the patients and are very nice to them. They handle most things well. I'm not too sure about the games, and the food could be better.
- Useful
- Not useful
- Share